



Payless Auto Insurance
About
Payless Auto Insurance is listed on FindALoco in Plano, TX with address, phone, website, hours, and map location. Common services and related keywords include Auto Insurance Agency.
Payless Auto Insurance is an auto insurance agency located at 2357 Jupiter Rd in Plano, TX, serving drivers who want to explore insurance options with a local point of contact. For Plano residents comparing coverage, requesting policy documents, or looking for a policy that fits their circumstances, this office provides an accessible place to start the conversation. Its location in Plano makes it a practical choice for drivers in the surrounding area who prefer working with an agency rather than navigating every insurance question alone.
A key part of the experience at Payless Auto Insurance is helping customers look into affordable policy options. One customer noted that brokers helped find a more manageable rate after they had found prices at larger agencies difficult to justify, even with a clean driving history. Because insurance needs and eligibility vary by person, speaking directly with an agent can be useful for reviewing available choices, asking what information is needed, and understanding the details that matter before selecting or changing a policy.
The agency may be especially relevant for drivers who need help with everyday auto-insurance questions, including declarations pages and questions about how coverage may apply in different driving situations. It is wise to ask specific questions about limits, exclusions, deductibles, accident-related coverage, uninsured motorists, and driving vehicles not listed on a policy, since coverage depends on the policy terms. Customers seeking clear answers should come prepared with their vehicle, driver, and current-policy information so the conversation can stay focused and productive.
Payless Auto Insurance is open Monday through Friday from 10:00 AM to 7:00 PM and Saturday from 10:00 AM to 5:00 PM; the office is closed Sunday. The business holds a 4.2 rating from 33 reviews, reflecting a mix of customer experiences. Some reviewers describe helpful efforts to locate a deal and professional service, while others report difficulty reaching a representative or concerns about phone interactions. For drivers in Plano, Texas seeking an auto insurance agency, calling during business hours, confirming the documents needed, and carefully reviewing the final policy can help create a smoother visit or service experience.
Ratings & Reviews
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Sign in to reviewVery highly recommend this insurance. I went to the Webb Chapel location & the lady Elvia will do everything in her power to find you the best deal that you can afford. She was professional, very knowledgeable, kind, & courteous. People like her should be recognized for her dedication & commitment towards on accomplishing the mission. Keep up the outstanding work Payless.
This place is amazing!! I use to go the big agencies because that's all I would see in commercials and hear others talk about. But the rates were ridiculous. Especially for a driving history of no tickets or accidents! But this place and their brokers do their magic and find affordable policies with insurance agencies. They're down to earth, I feel no pressure to come off any sort of way while interacting with them. Great establishment!
I called for a declarations page today July 10 2025 I was assisted by Sandra who was less than professional. I asked essential questions would I be covered in case of a car accident at fault?would I be covered if the person at fault was not insured ? if I drove another car not in the policy ? she was very dismissive, demeaning, and even tried to belittle me calling me sweetie as if my concerns where not of importance to her. Then tried to say if I needed help in Spanish as if I’m not capable of understanding in English? I pay 1080 every 6 month for insurance on my car you would think they would be more respectful of the customer that puts food on their table. I highly recommend you stay away from this establishment and go with Fred loyal or AAmax where they will help you with a fast and friendly service. They are only a few more dollars ya me di cuenta lo barato sale caro.
Customer service is absolutely horrible here! The female that I spoke to on the phone hung up on me.
I called from 3 different numbers today to get in contact with a representative and once they answered and I told them what I needed they all hung up on me on the spot. Terrible customer service. Do not recommend!
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