Peony Nail Spa

so delighted with this affordable, excellent gem of a place! Phi was a delight to chat with (so charismatic, funny, professional) and fulfilled my LNY/valentines vision beautifully, above and beyond my expectations, even throwing in some extra things to make the designs really pop. I’ve been getting compliments on this set all month (gel builder so staying perfectly). Peony’s space was filled with good energy among all the techs and clients and they are clearly very good at being efficient. I was in and out in an hour. I rarely get my nails done but now that I’ve found Peony I think I’ll have to get into it so I can be back soon!

I am extremely disappointed with my experience at this salon. I had finally found a nail technician, Ahn, who did a great job on my toes, it’s been a struggle to find a quality technician since I moved out here so I was excited my search was over so I specifically scheduled an appointment with him the night before for 11:30 AM the following morning. When I arrived, I waited over 40 minutes before being seated. Another employee then came to start my service. I politely explained that I had specifically requested Ahn, but noticed he had already started working on another client. I was told I could either continue waiting for him to finish or allow her to do my nails instead. At that point, after already waiting more than 40 minutes, I agreed to let her proceed, although I was confused about the purpose of making an appointment if it wasn’t going to be honored. She then checked the appointment book and spoke with Ahn, who left his current client and came over to start my nails. The entire situation was uncomfortable because I never intended to complain or create an issue. However, halfway through my service, Ahn began working on another client who apparently had an appointment, and someone else came over to finish my nails without any explanation. I found this incredibly unprofessional. Instead of having his next client wait while he finished the appointment he had already started with me, he simply stopped in the middle of my service and moved on. To make matters worse, when my nails were finished, no one explained anything to me, told me my service was complete, or checked to make sure I was satisfied. The guy who finished my nails simply got up and started cleaning. The lack of communication, organization, and respect for customers’ time was frustrating from start to finish. Appointments should mean something. If a salon cannot honor scheduled appointments or provide consistent service from the technician requested, that should be communicated upfront. Unfortunately, this experience left me feeling overlooked and undervalued as a customer. This will be my last visit to this establishment.

Pedicure was great. Acrylics weren’t. Severely slanted nails and this is after I asked to have them fixed, still slanted. Two different people worked on the design and it’s clear and my right hand is not done well. Also asked to have my pinky and ring finger re-done on my right hand and it’s still not great. Adding inspo pic for reference. They’re very kind people but the work wasn’t great

Called in for last minute set on Friday no openings, but I called again on Saturday and they were able to take me in. Walk in depend on opening Gel X with French pricing wasn’t to bad $65 medium plus $15 French Removal $15 Each set depends on what you’ll be adding to your nail set and their will be additional cost. If you’re a standard girlie, then it’ll probably be $65 and if you get extra length, they probably will add on. I’ve only gone there twice one for pedicure, which was good and now this set for Gel X They’re good at doing the French design most places don’t get it right. Other designs I’m not sure, but from the photos that I’ve seen they still look pretty good

Absolutely fabulous gel manicure with a gel build done by Ben at Peony! Fantastic job - I wanted a cute Cupid-inspired nail set for Valentine's Day and he did just that. The details are gorgeous, and the prices are very reasonable. I highly recommend!!