




Samuel Insurance Agency
About
Samuel Insurance Agency is listed on FindALoco in Phoenix, AZ with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.
Samuel Insurance Agency is an insurance agency serving people in Phoenix, Arizona, from its office at 3109 E Cactus Rd, Phoenix, AZ 85032. If you are comparing options for car insurance, adding a vehicle or a family member to an existing policy, or looking for help understanding a quote, the office offers a local place to ask questions and discuss what you need. Customer feedback highlights staff members who take time to listen, explain information, and make the process feel manageable rather than rushed.
Reviews describe practical support with auto insurance, including help adding a child to a car policy and finding coverage for a new car. Customers mention working with Kenia Cortez, Laura, and Elizabeth, and praise their patience, professionalism, and friendly communication. One reviewer appreciated receiving a quote by email after speaking with Kenia, even though they ultimately chose another option. That account suggests the team is willing to help people explore their choices without pressure. Experiences and policy needs can vary, so it is useful to bring your questions and review any quote carefully.
For Phoenix drivers, changing a vehicle or updating a policy can bring questions about coverage and cost. Reviewers say the staff listened to their needs, answered questions thoroughly, and helped make quoting or updating a policy feel easier. This kind of attentive service may suit individuals and families who value clear explanations, responsive assistance, and the opportunity to talk through their options with an agency. Whether you are seeking an initial quote or help with a change to your car insurance, you can contact the office to ask what information is needed and what options may fit your circumstances.
The agency is at 3109 E Cactus Rd in Phoenix, with weekday hours generally running from 9:30 a.m. to 6 p.m.; Monday hours begin at 10 a.m. Saturday hours are 10 a.m. to 2 p.m., and the office is closed Sunday. Check with the agency before visiting if you need to confirm current hours or arrange a specific service. With a 5.0 rating based on 372 reviews, Samuel Insurance Agency has received positive feedback for fast, friendly assistance and a smooth, low-stress customer experience. For anyone in Phoenix seeking help with auto insurance questions, a quote, or a policy update, the reviews point to a team that aims to make each step easier to understand.
Ratings & Reviews
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Laura at Samuel Insurance was great to work with! She really listened to what I needed and helped me find great coverage for my new car. She made the whole process easy and stress-free. I definitely recommend her!
Elizabeth was very helpful and made it super easy to get a quote. I have friends and family they have helped as well. If you need a quote and like fast and friendly service call their office.
I had a great experience working with Kenia Cortez. She helped me add my child to my car insurance, and the entire process was smooth and stress-free. Kenia was professional, kind, patient, and took the time to answer all of my questions thoroughly. She made sure I understood everything and provided excellent customer service from start to finish. I truly appreciate her help and would highly recommend Kenia to anyone looking for someone knowledgeable, friendly, and reliable. Thank you for making the process so easy!
I just want to write a quick review about this business & all the Employees that seem to be very friendly and professional. I spoke with Kenia after Chatgpt recommended this place. Even though I didn't end going with them, she was super professional researched and sent me a quote to my email & after that she followed up with a phone call just to make sure that I got it! Told her that I will keep checking with them in the future & hopefully do business together at a later time! Don't hesitate to call these guys! Thank you for the attentive service
After years with my previous insurance company, I was incredibly frustrated with how they handled adding my new car. I ended up feeling like I was charged unfairly and had completely lost confidence in them. Calling this company was a completely different experience. From the moment they answered the phone, everyone was professional, courteous, patient, and genuinely helpful. They took the time to explain everything clearly, answered all of my questions, and made the entire process simple and stress-free. Laura was my agent! Not only was it actually cheaper to insure my new car, but my monthly payment is also lower than what I was paying before. I honestly wish I had switched sooner. If you’re looking for an insurance company that treats you with respect, offers competitive rates, and provides outstanding customer service, I highly recommend giving them a call. It’s refreshing to work with people who truly care about helping their customers.
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