


Reliable Insurance Managers
About
Reliable Insurance Managers is listed on FindALoco in Katy, TX with address, hours, and map location. Common services and related keywords include Auto Insurance Agency.
Reliable Insurance Managers is an auto insurance agency serving drivers in Katy, Texas, from its office at 5345 Hwy Blvd Suite A, Katy, TX 77494. For people looking for a local place to discuss auto coverage, request a quote, or arrange a policy, the agency offers an in-person option within the Katy community. Its weekday schedule runs from 9:00 AM to 6:00 PM, with Saturday hours from 9:00 AM to 3:00 PM; the office is closed on Sunday.
The agency's customer feedback presents a mixed picture, reflected in its 2.9 rating from 24 reviews. One customer described the quoting process as simple, easy, and fast, saying they were able to leave with a policy in minutes. Another long-term customer shared appreciation for having both home and auto insurance through Reliable Insurance Managers and described their experience as excellent. These reviews suggest that some clients have found the agency helpful when establishing coverage and managing household insurance needs.
At the same time, prospective customers may want to take the reported service concerns into account. Several reviewers describe difficulty reaching the office by phone, email, or website, while others raise concerns about cancellations, billing, and policy changes. Because insurance decisions can affect a driver's coverage and payments, it can be useful to ask clear questions about quote details, policy effective dates, cancellation procedures, documentation, and the best way to contact the agency after a policy is issued. Keeping records of conversations and confirmations can also help make follow-up more straightforward.
For Katy residents comparing auto insurance agencies, Reliable Insurance Managers may be a convenient local consideration for those who prefer to start with a quote or speak with an agency team during regular business hours. It may suit drivers who value an office-based option in Katy and want to review policy choices directly. As with any insurance provider, taking time to compare coverage, verify the terms that apply to your situation, and confirm how ongoing account support will be handled can help you make an informed choice. Reliable Insurance Managers remains a local auto insurance agency option for the Katy, TX area.
Ratings & Reviews
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Sign in to reviewHorrible customer service. Ryan Nichols and any and all of his staff have NEVER RETURNED MY CALLS. No one EVER answers the phone. Tells you to go to their website. I tried that. The only 2 email addresses I have ever had are not registered there. Imagine that! I filed a complaint with the department of insurance. And with Hartford. I DO NOT recommend this place for anything!
I have had my insurance with Reliable Insurance for only a few months now; when i got a quote is was simple, easy and fast. In and out with a policy in minutes. The staff there are very lovely and always are attentive to what is going on when I call in. I highly recommend this agency to anyone who is looking for a honest company that knows how to get stuff done.
Because someone did not complete their job, I ended up paying the price. In trying to back date a cancellation 60 days, Reliable ended up with me having double coverage (illegal...) and double payments. After a dozen or more phone calls, no one owned up to the mistake, no one offered to make it right. After being with this company for 15+ years, I was surprised that absolutely no one responded to the situation they created nor did anyone respond to emails. When presented with the issues I was facing, I was told since I "no longer had a policy", they would not help rectify the problem. Reliable is interested in what Reliable can get in their pocket. They are not interested in customer service or resolving problems they create.
If there were negative stars, I would choose that. This company is a scam. Do not do any business with them. I have cancelled my account and they are still charging me every month. They will not answer phone calls, messages or emails. I have contacted the BBB about them as well.
One of the best Insurance agency in town! We have our home and autos with Reliable for the last 6 years. Excellent customer service! Thank you Reliable for keeping my little family insured! Katy Tx Milena
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