Retreat Wellness Spa
About
Retreat Wellness Spa is listed on FindALoco in Boston, MA with address, phone, website, hours, and map location. Common services and related keywords include Spa.
Retreat Wellness Spa is a spa at 75 Newbury St, 3rd Floor, in Boston, MA 02116. It offers massage experiences for people looking to pause, unwind, and make time for personal care in the city. Customer feedback highlights professional massage techniques, a welcoming manner, and sessions that leave guests feeling more relaxed. The spa has a 4.4-star rating from 16 reviews, giving visitors a useful snapshot of other guests’ experiences while recognizing that each appointment can feel different. Whether you are planning a restorative solo visit or considering a massage with someone close to you, Retreat Wellness Spa is a local option to explore on Newbury Street.
Massage is the main service described in customer reviews, including full-body and couples massages. Guests mention techniques such as gentle stretching and pressure-point work, as well as hands-on care that can leave them feeling refreshed. Reviews also praise therapists Jojo and Wendy for their professionalism and kind, attentive approach. These comments may help first-time visitors understand what other guests valued, but they do not guarantee a particular therapist, technique, or outcome for every appointment. If you have a preferred style or specific needs, contacting the spa ahead of time can help you ask what is available and share any relevant preferences before your session.
The feedback offers a varied picture, which can help set realistic expectations. Several guests describe relaxing, enjoyable massages and say they would return; one first-time full-body massage customer appreciated feeling comfortable and mentioned the pricing positively. Another review raises concerns about the restroom and the condition of the space during a couples-massage visit. Because guest experiences differ, it may be helpful to confirm current facilities and appointment details directly with the business, especially if room setup or accessibility is important to you. The reviews provide personal perspectives rather than a promise of a uniform experience, so consider the details that matter most for your visit.
Retreat Wellness Spa is open every day, Monday through Sunday, from 10:00 a.m. to 9:00 p.m., according to its listed hours. Its third-floor Newbury Street location makes it a convenient place to consider when arranging massage in central Boston, whether you are seeking a break from a busy week or planning a couples appointment. Before visiting, confirm availability and any service details with the spa, since listed hours and offerings can change. For Boston residents and visitors comparing local massage options, the combination of full-body and couples-massage mentions, therapist-focused praise, and a range of candid reviews can help you decide whether this spa fits your preferences.
Ratings & Reviews
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Today, Jojo gave me an amazing experience. She was very professional with her massage techniques and had a wonderful attitude. After the session, I felt much more relaxed. I hope to see her again soon.
Wendy , is without a doubt the most professional and lovely massage therapist I've ever had! It's not just a massage, it's an experience! She uses techniques with gentle stretching and pressure points leaving you so relaxed and refreshed! I would give her 10 stars if I could, I can't wait to come back!
Where do I begin? My boyfriend and I had a couples massage here over the weekend. Upon arrival we were told to go in the room and get undressed. I needed to use the bathroom which was basically a storage closet with a broken sink, definitely not the quality someone is used to seeing on Newbury Street. We went to the room and were confused as to why there was the paper you’d find at a doctor’s office covering the massage beds - the only reason those are used is so the sheets underneath would not need to be changed in-between appointments - that should have been enough to turn around and leave but we had a sitter at home so we decided to stay. The massages started with no conversation about pain or where one might need more attention or focus. Then the phones started. Non-stop texting the entire time we were there. We booked a massage to relax and get away from our phones and responsibilities, not listen to the dinging of someone else’s phones for over an hour. My masseuse was chewing gum loudly the entire time and continuing a conversation with my partner’s masseuse so there was no quiet space to relax and unwind. The unprofessionalism was so blatant and unapologetic. We paid for a 60 minute massage with an additional 30 minute foot rub - they only massaged for 75 minutes and my masseuse did not massage my feet at any point, she only did my legs. My partner’s masseuse had climbed on his table and was rubbing herself against his hand. I don’t even know what to say about that. Just…no. The experience was awful. The employees clearly did not want to be there and customer satisfaction was of zero concern. I don’t know how they stay in business being surrounded by the top notch service of other businesses in the area but I highly suggest you avoid going here for any reason.
Absolutely relaxing and amazing experience! This was my first full body massage and they made me feel very comfortable. Great pricing too. I will be going back!
Easily give 5 stars. I had an incredible massage that exceeded my expectations today. I can't wait to go back!
