Sewerage & Water Board of New Orleans

Sewerage & Water Board of New Orleans is a water utility company serving the New Orleans, Louisiana community. Located at 625 St Joseph St, New Orleans, LA 70165, the organization is a local point of contact for people seeking information about water utility matters. Its name and category make it relevant to residents, property owners, and others looking for a water utility company in New Orleans. If you are searching for the Sewerage & Water Board of New Orleans, confirm that this is the organization you need before contacting it, especially when your question concerns a particular account or service request.

The office is listed as open Monday through Friday, 8:00 a.m. to 5:00 p.m., and closed Saturday and Sunday. These hours can help you plan an in-person visit or a weekday call, though it is sensible to confirm current availability before making a trip. The published address is 625 St Joseph St, New Orleans, LA 70165. No signature dishes or hospitality experience apply to this listing: it is a utility provider, rather than a restaurant or retail destination. For customers, the most relevant considerations are clear communication about their account, understanding any bill or charge, and knowing how to follow up on a request.

Customer feedback is notably critical. The listing has a 1.8-star rating from 574 reviews, and several reviewers describe difficulty resolving billing disputes or reaching customer service. One customer reports years of disagreement over water bills and says the highest bill exceeded $13, though the review excerpt does not provide the full amount. Another says online account registration was unsuccessful and that repeated calls did not resolve the issue. A separate reviewer describes a difference between the balance printed on a paper invoice and the amount shown online, and says the discrepancy had occurred for several months. These are reported experiences, not a determination about an individual account, but they point to issues prospective customers may want to clarify directly.

Other reviews mention a delayed response to a recycling-container request and an estimated wait of six to eight weeks, as well as a brief complaint about sewage. Because these are individual reports, customers should verify which department handles their specific concern and ask for clear next steps and timing. The business may be relevant to New Orleans residents who need to contact the local water utility, check account information, or follow up on a service matter. For a more prepared conversation, keep the relevant bill or request details available and note the date and amount in question. Sewerage & Water Board of New Orleans is listed at 625 St Joseph St and operates on weekdays from 8:00 a.m. to 5:00 p.m.; check directly for current procedures and availability.