Thrive Insurance
About
Thrive Insurance is listed on FindALoco in Oklahoma City, OK with address, phone, website, hours, and map location. Common services and related keywords include Insurance Agency.
Thrive Insurance is an insurance agency in Oklahoma City, Oklahoma, located at 811 N Broadway Ave, Oklahoma City, OK 73102. For individuals, families, and business owners comparing coverage, the agency is a local place to ask questions, discuss policy options, and get help navigating insurance terminology. Customer feedback mentions both home and commercial insurance, making Thrive relevant to people looking for protection for a home or a business. The office is open Monday through Friday, 8:30 a.m. to 5:00 p.m., and closed on weekends. If you are planning a visit, checking current hours and contacting the office first can help you make the most of your time.
Reviews describe staff members Kevin and Chad as responsive, knowledgeable, and helpful in explaining coverage. One customer says Kevin helped their family find a less expensive homeowners policy, while another appreciated Chad’s prompt answers and up-to-date information during the home-buying process. These accounts suggest Thrive may suit people who value having a person walk them through insurance details rather than sorting through technical language alone. Customers mention assistance with home insurance as well as commercial coverage, so prospective clients can ask whether the agency can address their particular needs and what options are available.
The overall listing shows a 4.8 rating from 147 reviews, though individual experiences vary. Several reviewers praise quick communication and straightforward guidance; one long-term customer says Kevin has helped them for about four years. Another review, however, describes a prolonged effort to resolve a commercial-policy refund after a business closed and coverage cancellation was requested. That account is a reminder to confirm cancellation steps, refund terms, and expected timelines directly, and to keep written records of requests and responses. As with any insurance provider, asking clear questions about policy details and follow-up procedures can help set expectations.
Thrive Insurance is based in central Oklahoma City and may be worth contacting if you are seeking help with home or commercial insurance and prefer a responsive point of contact. Before choosing a policy, discuss the coverage you need, review costs and exclusions, and confirm how changes or cancellations are handled. The office’s weekday schedule offers a practical window for speaking with the team during standard business hours. Whether you are buying a home, reviewing an existing policy, or arranging coverage for a business, use the conversation to compare available options and make sure the details fit your situation. Coverage and pricing depend on the policy and individual circumstances.
Ratings & Reviews
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I rarely leave negative reviews, but after more than four months trying to resolve a straightforward refund, I feel other customers should know about my experience. On February 23, 2026, I closed my business and requested cancellation of my commercial insurance policy. Thrive confirmed in writing that the policy was cancelled effective that day. Because I cancelled before the policy expired, I was entitled to a prorated refund for the unused coverage. Despite this, an additional $425.21 was still withdrawn from my account a month later after the policy had already been cancelled. What was most frustrating wasn't just the refund—it was the lack of communication. I frequently had to send follow-up emails because promised updates never arrived. In one instance, I waited nearly two weeks for a response after requesting an update. Later, I was told to expect a refund of approximately $800–900 within the next few weeks, with an estimated payment date of June 4. That date came and went without payment or any proactive communication, and I had to reach out again myself to learn what was happening. Throughout the process I received conflicting information between Thrive, the financing company, and the carrier regarding my cancellation and refund. Despite repeated acknowledgments that I was owed a refund, the matter remains unresolved after more than four months. Everyone I communicated with was courteous (when they finally responded), but the overall handling of this issue fell well below what I expected. I hope Thrive reviews this matter, provides the promised accounting, and finally resolves the refund. I have had to resort to the better business bureau to hopefully get some kind of urgency on resolving a long ongoing issue.
Ask for Kevin! Thrive Ins has been helping me for about 4 yrs now. He's fast, no nonsense, and knows all of the technical insurance jargan that I dont care to deal with. Good stuff right here!
Chad was amazing! He was very responsive and prompt getting back with me. He presented me with accurate and the most up to date information for my benefit. I was very pleased with my experience.
Chad was so helpful! He was very responsive and answered any questions I had along the way. Working with him was by far the easiest part of the entire home-buying process.
Kevin Mitchum at Thrive Insurance helped our family find a less expensive home insurance policy. This company gives excellent service. Thank you, Thrive and Kevin!
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