Verified Jeweler

Tom's Jewelry

OaklandClosed nowOpens tomorrow 9:00 AM

About

Tom's Jewelry is listed on FindALoco in Oakland, CA with address, phone, hours, and map location. Common services and related keywords include Jeweler.

Tom's Jewelry is a local jeweler serving Oakland, California, from 10950 International Blvd E25 in the 94603 area. For people searching for jewelry in Oakland, CA, the shop is a practical destination for personalized pieces, gold jewelry, and jewelry-related care. Its 4.3 out of 5 rating from 68 reviews gives prospective visitors a useful starting point, while the individual experiences behind that score offer more specific context about what customers have sought there. Whether you are marking an occasion, refreshing an everyday look, or shopping for a personal gift, the available feedback points to a store where custom requests are part of the conversation.

Customer reviews mention custom name necklaces and nameplates, grill orders, 14K chains, bamboo hoop earrings, gold rings, and pendants. They also describe jewelry cleaning and fixes. One customer reported receiving a custom nameplate the same day, with an added fee and approximately an hour of wait time; this is a reported experience rather than a promised turnaround. Another shared satisfaction with a name necklace and cleaning and repair work. Together, these comments make Tom's Jewelry relevant for Oakland shoppers looking for a custom statement piece, a gift with a name or personal detail, or help maintaining jewelry they already own. Discuss the material, design, scope of repair, price, and timing directly with the shop before placing an order.

The review-based atmosphere comes across as direct and transaction-focused, with customers describing discussions about reasonable pricing and selecting several pieces in one visit. That can suit shoppers who prefer to talk through a purchase in person, especially when comparing chains, rings, earrings, or a custom design. At the same time, feedback is mixed. Some reviewers reported concerns about a jewelry clasp, repair support, and the timing or status of custom grill orders. Because custom jewelry and repairs can involve details that matter after pickup, it is sensible to inspect pieces carefully, confirm what service is included, and keep order details clear. This balanced feedback helps set practical expectations rather than suggesting that every service will follow the same timeline or outcome.

Tom's Jewelry lists Monday 10:00 AM-5:00 PM, Tuesday closed, Wednesday 9:00 AM-5:00 PM, Thursday through Saturday 10:00 AM-5:00 PM, and Sunday 11:00 AM-2:00 PM. A review mentioned an unexpected closure pattern, so confirming availability before making a special trip is especially useful, particularly for pickup, repairs, or a custom order. For residents around Oakland, CA who want a jeweler with customer-reported custom name jewelry, gold items, grills, cleaning, and repair-related services, Tom's Jewelry is worth considering with a clear conversation about your exact request, pickup arrangements, and follow-up needs.

Ratings & Reviews

4.368 reviews
5
2
4
1
3
0
2
0
1
2
R
rochelle jones
16h ago

DO NOT not go to this place. They sell faulty jewelry and they do not honor fixing peoples jewelry when we asked for them for help. We spent a lot of money with them on 2 pendants and the necklace that we bought with it, the clasp had a gap in it and they told us it was fine. But we went back and told them to fix it after the first pendant fell and got lost then they sold us the same chain and said it was better and we bought the 2nd pendant and told them after that it was falling off again and now that pendant slipped off and got lost again, they said they don't need to do anything to help even though they sold us a faulty chain. They are crooks and need to be heald accountable.

B
Brim
16h ago

I’ve got a name necklace and my jewelry cleaned and fixed. No complaints on my end. Going to get my girls a necklace as well

L
Leonor Gutierrez
16h ago

Ordered my grill on 06/02 they said it would be done on 06/21 and I’ve been coming periodically to pick my order up so apparently Tuesday’s and Wednesdays the whole facility is closed so don’t waste your time to come and check because online it says that they are open you will be upset to come and find out that it is actually closed so today is Thursday 7/3 and again online saying that they are open until 5 and I arrive here around noon only to find out that they are closed once again smh I’m verry disappointed as I still haven’t been able to pick up my order and it’s been almost a whole month 😠 waiting to pick up my order .i would say call but every time I’ve called there has been no answer nore answering machine so be careful if ordering anything from them because their customer service is the worst I’ve experienced ever..not consistent at all

A
Aysha Gabriel
16h ago

I got a custom name plate made the same day(extra $20 took about an hour), 14k chain, 14k bamboo hoop earrings and 2 gold rings and they gave me a pretty good damn deal. They’re really good at working with you and negotiating a reasonable price. I’m very satisfied, I love all my jewelry! Can’t wait to buy more.

J
Jaye West
16h ago

Yo can you send me my grill it's been well over 2 weeks. You shouldve already called me .. Update: When durant opened in August, my teeth was perfect so I have to change my review.

HomeDiscover
ClassifiedsAccount