Top Ten Nails

I had a really disappointing experience at Top Ten Nails Spa. From the moment I walked in, the service felt rushed and unorganized. I had an appointment, but still ended up waiting much longer than expected while staff seemed to prioritize walk-ins. The cleanliness was also questionable—some of the tools didn’t appear to be properly sanitized, which is a big concern for a nail salon. My technician seemed distracted the entire time, and the quality of the work reflected that. The polish was uneven, and within just a couple of days, it started chipping. On top of that, the staff wasn’t particularly friendly or attentive. It felt like customer service wasn’t a priority at all. Overall, the experience didn’t justify the price, and I definitely won’t be coming back. I wouldn’t recommend this place if you’re looking for quality and professionalism.

THE PHOTOS SAY IT ALL. Zoom in 🤮😷 The owner (male) did my nails. Took 1hr and a half. Shape - Horrible. Texture horrible. Price ($75) horrible. - What I asked for (Nude nails photo) - VS what I got (White nails photo) - & the fixed product from “Simply Nails By Lisa” in Hayward (French Tip nails photo) Error caution before going here. Apparently there is a girl who does nails from this shop who is good but I can’t speak on that since that wasn’t my experience. Ask your tech to show you their work before you mess up your entire Sunday like I did!

Don’t think these nail techs know what regular nail polish is anymore…went in to take off gel polish that I had just gotten done else where a week ago ( even though I asked for regular polish there too). I had to sit through and say no to all of her suggestions to get gel, dip, overlay and any other service she could mustard up. She tried to convince me that the regular polish would be gone in a day. Not to mention she filed my nails so short without asking me. I had to pull my hand away because I like my natural nails long. When I did she said she had to file it short because it was cracked a little on the side. Yes, I had two nails chipping on the side….but what does that have to do with the top?? Just file the nail on the cracked side and shape it😫 then she starts to paint my nails and I ask her if the polish was gel and she sat there and lied in my face and said no. The bootle clearly read gel!! And she had me place my nails under that light machine fir fell nails. Just give me what I asked for pleasssssssss!!! She changed me $21 just to take off gel polish and repaint with “regular”. I tried to tip her and she would not except my tip. Probably because she added that in the 21 bucks already😯Not going back here!! It’s not the cleanest place either.

Polish comes out on the second day. Not neat and customers get grumpy if you tell them to change color after they applied or correct them. Not worth the money.

I used to go to this nail shop as a teenager and that’s when the Son worked there idk if he still does because I didn’t see him there when I was there. There were 3 faces I remembered from back then. But ima say this the price was good it was only $40 for a pedicure and they were my last resort that day. The man that did my toes did okay until I just noticed yesterday he didn’t even paint my pinky toe. I never paid attention to all my toes n that’s my fault. I went on vacation n came back n noticed then that it was never painted. I got my eyebrows done like back in the day and she had me lookin crazzzzyyyyyyy. My eyebrows were thick n boxed shaped again my last resort she showed me and I said “ ohhhhhh no I don’t like this please smaller and no eyebrow pencil and after that they looked good. I saw the reviews which gave mixed feelings bug still gave them a shot and I won’t be going back. Maybe I just came on the wrong day idk but I was hoping to prove the reviews wrong but I’m with alot if other people smh this not the spot anymore to go too.