
Tran, Ngoc Phuong DO
About
Tran, Ngoc Phuong DO is listed on FindALoco in Austin, TX with address, phone, hours, and map location. Common services and related keywords include Family Practice Physician.
Tran, Ngoc Phuong DO is a family practice physician serving patients from Austin, TX, at 1611 Ohlen Rd, Austin, TX 78758. For individuals and families looking for a local primary-care setting, this practice offers an option in the North Austin area with weekday morning office hours. Dr. Tran sees patients Monday through Thursday from 9:30 AM to 12:00 PM and Friday from 9:00 AM to 12:00 PM; the office is closed on weekends. These limited morning hours may be especially useful for people who prefer to plan appointments early in the day.
Family practice is centered on understanding a patient's everyday health needs over time, and reviews describe Dr. Tran as intelligent, professional, kind, and caring. One patient appreciated the personal, family-oriented feeling of the practice while also recognizing Dr. Tran's medical knowledge. Another reviewer said Dr. Tran understood their needs clearly. Those comments suggest an experience that may appeal to patients who value direct, attentive conversations with a physician and a more personal approach to routine care. As with any medical provider, prospective patients can contact the office to discuss whether its services and appointment availability fit their particular health needs.
The office has also received feedback about administrative interactions, including both positive and negative experiences with reception and paperwork. One reviewer said a receptionist clearly explained what needed to be filed, while other reviewers raised concerns about customer service and communication. The public rating is 2.9 from 24 reviews, reflecting a range of patient perspectives rather than one uniform experience. Reading recent feedback and confirming practical details before a visit can help new patients make an informed decision. It may be helpful to ask about documentation requirements, expected costs, scheduling procedures, and any preparation needed for an appointment.
For Austin residents seeking a Vietnamese-owned healthcare listing through FindALoco, Tran, Ngoc Phuong DO is a local family-practice option to consider. Its location on Ohlen Road places it within Austin, Texas, for patients looking to keep care close to home or work. The practice may be a fit for adults and families who want a physician described by some patients as caring and knowledgeable, and who can work with the office's morning-only weekday schedule. Calling ahead is a practical step for confirming current hours, accepted arrangements, paperwork needs, and the type of visit requested.
Ratings & Reviews
Sign in to share your review.
Sign in to reviewI love Dr. Tran and her staff so much! Dr. Tran is so intelligent, professional and caring. I call her "Little House on the Prairie doctor" because she still has that personal, family feel with the knowledge beyond any other doctor I have ever known. Her staff, especially Young, is always helpful and goes out of their way to make sure your needs are met. I highly, highly recommend.
WORST CUSTOMER SERVICE EVER! Echoing all reviews on Yelp and Google in regard to the receptionist, Dung. She is the rudest person I've ever met in my life. Not helpful and friendly at all to any client and myself when I was there. So obnoxious, she's not even a nurse or doctor. I'll take my business somewhere else. Dr. Tran needs to train her staff or hire a new receptionist, Dung is ruining your reputation before any patient can even gets treated there.
Had a good experience. The receptionist helped me understand exactly what needed to be filed as paperwork. Dr.Tran is very kind and understands needs perfectly well. I would highly recommend her practice.
I went to see her to get medicals for my immigration, First of all she is very expensive, she charged 1300 for two people, secondly and most importantly she is a manipulator, she tried to convince us to take all the vaccines which are not required for immigration. She might be a good doctor, but please avoid going to her for medicals.
Advice to Dr. Phuong Your Receptionist(the one on your answering message) is ruining your reputation because of Her lack of ability for the job, rudeness and over step Her boundaries. But, the problem is, She represent You, so if you like it as is, You will lose more Customers than You even notice, because, they never had a chance to talk to you. Unless, She get trains correctly. Don't take my words for it, just use your own judgement. Good Luck,
Similar businesses
📍 Family practice physicianHuntington Medical: Uyen Jackie Nguyen, MD, INC
📍 Family practice physicianThao M. Phan, MD
📍 Family practice physicianDana Yan, DO
📍 Family practice physicianBui Thuy Thilan MD
Similar nearby
📍 Jewelry storeYisel Jewelry
📍 Beauty supply storeLucky Nail Supply
📍 Real estate agentCompass Real Estate | North Austin
📍 Real estate agent