Twin Cities Physicians

Worst provider group I have ever had to work with. They leave their patients high and dry and refuse to send in refill scripts so they can get their medications. As for as providers go, TCP has their bar set as low as it can go.

The level of professionalism and compassion shown by the provider than cared for my mother was just wonderful. Through all the ups and downs they were there for me and my brothers. I would highly recommend TCP to anyone. Thank you again for all you and your team did for us. Bob

Proceed with caution. We had an ok experience until a different NP was assigned to my father's building. With her, we were ignored. Requests to be seen were pushed off until "next week", and then the next week, there was another excuse. Turns out I had to take my aging parent with dementia to an outside provider just to have a simple procedure done (after waiting for 5 weeks withTCP and not being seen). You might as well skip this service and make the trip to an outside doctor's office from the get-go. Skip the headache of trying to be seen by TCP. My request to speak to someone about my concerns were ignored as well. So very disappointed.

I really wouldn’t give a star to the physician/NP that took care of my mom and the person I talked to on the phone (Chris I believe, whom was very abrasive and rude the one time I talked to him and he never returned my calls after). MDs and NP ignored my mom and allowed her to decline and end up with worsening wounds, osteomyelitis, urosepsis, pneumonia and ultimately her death. When someone is looking for some help in a short term, until they can gather a better plan/care for their loved one, you’d hope they’d be cared for properly (as you’d want your mom/dad/loved one to be cared for - like the Golden Rule). If you don’t see a patient being cared for at a facility, get them the care that they need, notify the family yourself (especially if the family can’t see their loved one up close, window visits are not a great view). All I see with the physicians and NP and management that took care of my mom is greed. Zero communication to the POA and I’m betting zero communication to my mom. If the MDs, NPs, PAs at TCPs are just learning, they need to look outside the box and take care of the whole person, not just drug them up by another physician that barely sees them. Do better, no family member should have to go through what I did for my mom, I needed a minute of support to find a better plan for her lined up. In hoping she’d get the care she needed under the care of where she was at, which she didn’t.

My situation may be a one off...what I'm sharing is not hear say, but actually seen by me. Among the fact that they are on-site a limited number of hours were week, however assumptions were made vs asking questions. In the ICU we were told about having kidney disease. Apparently the resident was never made aware of this by TCP. A meeting with TCP we were told the resident did not follow rules for diabetics - always had sugar treats, sugar beverages, etc. Having cleaned our his room I can tell you they were wrong. They said everyone who is diabetic has kidney disease - 100% not true. Told by TCP they tell resident about kidney disease one to two stages higher. There are only five stages this resident was stage three. The ICU doctor said a new kidney would be required in 10 years, TCP said they did not think the resident would ever reach that level so they were not worried. The coroner said his kidneys were hardening. An effect of kidney hardening was falling. The resident was falling. According to TCP the resident was not falling. I just read that it can be terminal to give someone with kidney disease asprin...TCP was not planning to tell their patient they had kidney disease, but prescribed Asprin on a daily basis and to control pain. I really we wonder what kind of doctors they are.