Cosmetics store

Ulta Beauty

Dorchester 3 views

About

Ulta Beauty is listed on FindALoco in Dorchester, MA with address, phone, website, and map location. Common services and related keywords include Cosmetics Store.

Ulta Beauty is a cosmetics store at 32 District Ave in Dorchester, Massachusetts, serving shoppers looking for beauty products and in-store assistance. Customer feedback describes experiences that vary: the location has a 3.9-star rating across 478 reviews, with some shoppers praising helpful, knowledgeable staff and others reporting concerns about service and their visit. If you are planning a trip, checking whether a specific item is available before you go may help, as one reviewer said a product listed as in stock was not on the shelf.

For shoppers who want guidance choosing makeup, shade matching is one service mentioned positively in customer feedback. One reviewer thanked an employee named Kathy for helping find a suitable shade, explaining a product, and sharing makeup-preparation advice. That kind of one-on-one help can be useful if you are comparing options or want guidance before choosing a product. Another reviewer described an appointment with a makeup artist, though their experience with the result and product hygiene was disappointing. Experiences with makeup assistance may therefore differ, and customers who have questions about the service or sanitation can ask the store directly before booking or purchasing.

The store may suit people who want to browse beauty items in person, compare products, or ask staff for help rather than shop entirely online. Reviews suggest that employee availability on the sales floor can vary: some customers mention attentive assistance, while another said they could not find an employee to help locate an item. If you have a particular product in mind, calling ahead or asking an employee for assistance when you arrive could make your visit more straightforward. Store hours were not provided in the available business information, so confirm current hours directly before traveling.

Customer feedback also raises concerns that prospective visitors may want to consider. Several reviewers describe feeling followed by security while shopping, while others report difficulty finding help or dissatisfaction with a makeup service. These accounts reflect individual experiences, not a guarantee of what every shopper will encounter. Overall, Ulta Beauty in Dorchester offers an in-person cosmetics-shopping option with some reports of helpful shade-matching guidance, alongside mixed feedback about service, product availability, and the shopping experience. Reading recent reviews and contacting the store with specific questions can help you decide whether this location fits your needs.

Ratings & Reviews

3.9478 reviews
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Niko Hamilton
11h ago

I was followed around the ULTA by security on two separate occasions. On this second occasion when I left the store the security guard smiled at me and my friends (who were paying customers the first and second time) in a way where he was acknowledging his actions. This is the closest beauty store to me and it is unfortunate I have to travel farther in order to feel more comfortable and to receive better service.

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Lilliana
11h ago

The location is not in a good area. My MUA was really nice but I did not like the way my makeup came out, I was also worried about how clean everything was since all the products used were tester products and not cleaned before use. I wouldn’t go back. I paid $170 with everything including tip. Makeup, flat iron, and tip.

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Caroline Moreno
11h ago

I’m a frequent Ulta shopper and have never had a bad experience until now. From the moment I walked in, the security guard followed me throughout the store, repeatedly standing near the aisles I was shopping in, with his back turned as if trying to make it less obvious. Whether intentional or not, it made me feel extremely uncomfortable and singled out. The experience was so unpleasant that I decided not to purchase the items I came in for.

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BBA
11h ago

I went to this location because it said they had the item I wanted in stock. When I arrived the item wasn't on the shelf. I walked around for 20+ minutes trying to find someone to help me, and there wasn't a single employee on the floor. I decided to then just browse, but all the other items I was interested in were not in stock as well. They had full shelves of makeup brands completely wiped out, not a single item on the racks. I was shocked to see how barren this store was. I also specially went to try a perfume, and they barely had any testers out or product to buy. The store looked like it had been through a zombie apocalypse with all the stuff just left over that no one wanted. When I finally checked out I asked for the item I was looking for and the manger Yesenia kindly had someone look for it and she went to grab it for me. Her and the cashier at the front were kind, but the store was in such disarray and with no product, I won't be coming back to this location.

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Angelis Beaz
11h ago

An amazing employee name Kathy did an incredible job helping me with a shade match and put me on to an excellent brand called Tir-Tir. She was very knowledgeable about the product I was interested in as well as given me makeup prep advice. She made my shopping experience so much better!! Will definitely shop here again.

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