VietStar Shipping

1 star – Scam, irresponsible, and completely unprofessional! I am beyond frustrated! I shipped a package from the U.S. to Vietnam — it was ridiculously delayed, and to make matters worse, items were missing from the package. When I called the U.S. office, they told me to wait for Vietnam. When I contacted Vietnam, they pushed it back to the U.S. side. This is blatant avoidance of responsibility. The way this company operates is careless, dishonest, and disrespectful to customers. I’ve wasted my money, my time, and my trust. This is the first and last time I’ll ever use this service. Do NOT send anything with this company unless you want a headache and missing items!

If they have a 0 star I would rate this place 0!!! I have use their services many times everytime they charge me different for the "custom fee " especially about the milk. Its been 6-7 times they charged however they wanted to charge 1$ per can or 2$ per can. First they told me they only charge for the 5 can ok fine. Second time they charge from the 2nd can, ok fine things changing that was how they explained to me about the fake milk in vietnam and fee for border custom. It's getting more ridiculous today they charge 1$ for each of the milk. I pay and told the lady this would be my last time using your services because the in-consistent fee charging every time . No explain at all !! You broke my trust and of course losing more customers!!

My dad came there for sending some stuffs to Vietnam. there is The man greeting my father as saying “ trời ba cái đồ quỹ này mà cũng ship về Vietnam nữa hả ? “ translate “omg why you wanna ship those craps as gift to Vietnam “ . so disrespectful and very unprofessional. Those comments are so not necessary. Stay away from this business.

We are the representative of Thinh Phat Logistics in Vietnam. We wish to address and reassure the customers of Vietstar Cargo that we are here to resolve any problems that may occur during the transport and delivery of their packages. We …

I've been sending stuff to Vietnam for years with VietlinkGlobal. Never lost an item. I happened to be in D.C in April and decided to try with this company. It was convenient because it was right at the corner in the plaza (I had hard time finding DatViet Cargo). Horrible service. Took forever to send to VN. And of course the package was torn up so bad upon delivery. My mom had experience so she refused to take the package and tried to call me to reach out the company instead. And of course, they ignored my messages/calls. They eventually got back to us and after days of calling, sending pictures/videos, they decided to do NOTHING and blamed others (including customers). We lost some items that worth about $50. It was not much compared to other customers who had worse experience with VIETSTAR. Please STAY AWAY this place!!!!