Alliance for Home Care, LLC

Unfortunately, all reviews can’t be positive. Please do not remove, I will just put it back. Olga is very nice she is caring and I believe she genuinely wants to service and care for Alliance clients. She answers the phone and returns calls promptly. Unfortunately, due to the problems with the personal care providers hired, they make the agency look really bad. Olga will give glowing info on care providers that do not show good care. Which made my experience with Alliance very bad with Bridget a care provider quitting in the middle of a shift leaving me unsafe. The Colorado Home Healthcare Industry is in a crisis of not being able to keep quality personal care providers, so the agencies take the “Hurry and hire someone that has or seems experienced” and it is not good for clients in need. The first provider had very fragile health and was very advanced in age and my second had a significant health issue also, which made for a dangerous situation for my self and the personal care provider. Communication from Alliance is lacking, if a provider is out sick, etc I did not hear from them and it took a very long time to return calls. In my intake interviews they always say, “we have a number of staff for the Aurora area." Which all ways turns out to be false. My last care provider assigned agreed to come on specific days and times and after hired, sprung on us she would no work the hours she agreed to, she was not honest and would come and “spring” on me she was leaving early. No dedication or commitment to my care. Long story short. Unfortunately, I received extremely poor communication and care from Alliance Home Care. We are currently in a crisis for home health aid/personal care providers. But that should not be an excuse. The disabled who need and depend on Home Health Agencies to provide quality care and need the Home Care Agency coordinators, to be honest forthcoming upfront and be willing to provide full communication. Alliance needs to do surprise periodic check-ins on their personal care providers so they can see for themselves how and if they do their job. Sadly, honesty, integrity, communication was not what I received from Alliance Home Care and I would definitely NOT recommend the company to ANYONE.

Joe and his team at alliance are among the best I’ve ever worked with having worked with them for several years I moved away and now that I am back in the front range it took a lot of work and a lot of patience but finally I have the highest quality home care one could ever dream of having. Thank you Joe and Angela

Very good people that clean my house at my home and health care provider Don't know what I'd do without them