Arty Hair Salon

Extremely disappointing service. I arrived exactly at 1:15 for my 1:00 appointment after being told their policy allows a 15-minute grace period. Despite being on time, both the stylist and assistant refused to do the appointment and did so with a rude attitude. They even stood there arguing with me for 20 minutes instead of simply honoring the booking, making it clear they don’t value new customers. Such shame for a Japanese salon to represent Japanese standards of service in this way. Wasting my time and parking tickets!

Romi did my perm and I’m very happy with the overall experience and results. She was detailed, communicative, and friendly. Great conversation and service. Pics are from about 1 week after the appointment, after the perm settled in a bit.

I had been wanting to get bangs but I didn’t know where to look. My friend suggested looking for stylists in the bay, and this was one of the highly recommended ones. I had never gone to a salon like this before and wasn’t sure what to expect, but it was a pleasant surprise for me and my friend nonetheless. The staff was immediately very welcoming and friendly. They sat us down and we came to a quick understanding of what styles we were going for. We got our hair shampooed and heads massaged. During the hair cuts I immediately noticed how dedicated the stylists were at paying attention to every trim, and it looked better each time they did something new. At the end I got my hair styled as shown, and was even given another courtesy massage. Will definitely be looking forward to coming here again for a future perm!

I don't usually post reviews but I have to for Mako at Arty Hair! I've been going to Mako for my regular haircuts for several years now. I never had a regular hair stylist until her. Mako always gives me a consistent hair style for my thick, wavy hair just how I like it. Luckily I was seeing her for a haircut a few weeks before my wedding at City Hall and realized I had no idea of what to do with my hair. I asked Mako if she could style my hair and all I can say is, wow. She came up with a hair style that felt true to me and it stayed in place all day. She's already a little hard to book (I'm a last-minute kind of girl) so writing this review poses the risk that she will be even harder to book but I just had to write this glowing review. I'm sure the other stylists at Arty are wonderful too!

didn't want to write this because they refunded me but I have to share my experience if it will help others I went for a root touch up (bleach and tone) for a beige blonde look and walked out with bands of black, orange, and yellow. I spent the next day in another salon where they had to bleach my hair again and now half of my hair is gone and tons of it has snapped off. yes I'm glad they refunded me but my hair has gone through irreversible damage because of the bad experience at arty.