Asian Health Services - Dental

Only 1 dentist for several patients. Neglecting patients' concerns and didn't offer any alternative treatments. My father have a severe tooth gum pain, went there and didn't get anything done except for 1 teeth extraction (only take 5 mins). Not even a teeth clean! The dentist was rushing through to just pull that teeth out and wanted to also pull the completely fine teeth next to the pulled teeth. He didn't talk about any other options of treatment and only encourage to take out tenths. The dentist did a bad job at explaining patient teeth circumstances. At least he did respect my father's consent of only removal of one teeth. My father wanted to save as many teeth as possible since they last longer than artificial teeth but I guess the treatment process is a lot of work so this dentist didn't bother to do it. They told us to get artificial teeth, we would have to come several times to remove the teeth, do exam, then do the artificial teeth which sounds extremely long time. It is also a long wait for "new patients". It still take nearly 1 month of wait for an "emergency referral" from AHS. Front desk staff wasn't friendly, I understand that maybe requiring every staff to smile is too much but keeping a cold face and rude tone isn't the deal. Also, the dentist speak Mandarin not Cantonese. Seriously, please avoid this place as much as possible. I feel they are more concern of money than treating their patients right. Let's remember that dentist doesn't even need to go to medical school just dentist school and their standard of qualification is way lower than a Medical Doctor.

My appointment was at 2 PM, and when I arrived at 1:45 PM to register, the receptionist said I was late and couldn't see the doctor that day, so I had to reschedule. I'm really confused and don't understand! Although a lady called the day before to remind me of my appointment the next day and asked me to arrive half an hour early to fill out a form because I was a first-time patient, why was I late and overdue when I arrived 15 minutes early? It probably wouldn't have taken me 30 minutes to fill out the form! After I argued with them, the receptionist went to ask the doctor, and the reply was that "the doctor wouldn't see me." I couldn't believe a clinic would act like that; I was really angry! It was the first time I'd encountered such a clinic. Later, I saw that their rating was so low; I made a mistake, and I will never go there again! I will tell my family and friends about this absurd situation. I want to remind everyone that if you have an appointment with them, make sure you confirm their "required" arrival time, otherwise you'll end up like me, making a wasted trip. By the way, they don't have parking; you have to find a spot yourself, and it can take up to 10 minutes during peak hours.