Assisting Hands Home Care Tampa Bay

Bany, is an amazing help. She does great w my father, she is the only one who comes to my house and cares for my dad. She is like family and I truly appreciate all the help she gives us at home. She is the best they have!

I’ve had a great experience with Assisting Hands Home Care Tampa Bay. The staff is very professional, friendly, and supportive. They truly care about their clients and caregivers and are always willing to help. I’m very happy with my experience and would definitely recommend them. ⭐⭐⭐⭐⭐

WARNING…Assisting Hands talks a good game but…your first contact is with a really nice sounding women, she appears to be compassionate and experienced in her field of home care. She will answer all your questions with ease, then everything changes after that. The reason for one star ⭐️ is because you can’t leave a review with NO stars. We had problems with caregivers from the very first day. The caregiver we were introduced to suddenly couldn’t come on our previously agreed to date, so a substitute was sent instead. We found the caregivers to be only interested in sitting quietly looking at their phones. We wanted companionship. They were all young women and didn’t take any interest in my 85 year old mother during their four hour visits. We tried different caregivers over the contracted period, and we never found a match for mom. One caregiver stole a pair of 14K gold earrings. We told Assisting Hands, we confronted the the caregiver, we provided a picture of the earrings but…the earrings never returned. The caregiver was given the opportunity to return them without consequence but she looked me straight in the eye and never even flinched—a true hardened criminal can do that and she showed zero remorse nor concern over the matter—she just remained quiet and returned to scrolling on her phone. They were the only piece of jewelry in the house. We had removed all others as a precaution and locked them in a safe at my house instead of moms. But my mom really wanted her favorite earrings left in a special dish on her bedside table. In addition, Months after our service contract ended, Assisting Hands kept billing for services not rendered. I had to call their very unhelpful office staff, month after month, to get the charges reversed. Eventually, it ended up being easier to close the entire bank account altogether. By the way, each time I finally got through to the billing folks, they would promise me they had taken care of the problem and it would not happen again but… ☹️ I really wish I could give you hope in this field of home caregiving. I had been taking care of my mom and really needed a few hours, a couple days a week to deal with my compassion fatigue. I had been her full time caregiver for over a year. This was the one Company no one had warned me against. But truly now I think they are all rubbish. In the end, I continued to care for my dear mother until she died peacefully in her sleep. She felt badly she shared with me one day, that I retired early and bought a house down the street to be nearer to her so I could take care of her in the way she deserved. In the end, I don’t regret a single thing, except allowing Assisting Hands to talk their good game and sell me a bill of goods that wasn’t GOOD AT ALL. UPDATE AUGUST 2026…My mother Passed in April, we stopped using this companies services after the obligatory 3 week contract and long before she Passed. They continue to bill her closed credit card. I have reached out to their billing department at least three separate times and was told the account was paid in full, and I would not be getting anymore bills from them. COMPLETE NONSENSE. I had to get the credit card company to manually stop sending me statements on my Mothers closed account, because the aggravation is heartbreaking for me. Thank you Wells Fargo!

My experience with Assisting Hands Home Care Tampa Bay has been excellent. The team is professional, caring, and dedicated to providing quality care. I highly recommend their services to anyone looking for compassionate and reliable home care.

Michael Roberts is absolutely a miracle worker! He came highly recommended by close family friends and he has helped totally beyond my expectations. He recommended services we never ever knew were available to mom. I can’t say enough. He knows his stuff and gets it done. He is a true miracle worker not to mention a very kind person. I trust him completely with my moms care.