Auto Tech

Took a working machine to them and told them to go through it and check the carburetor after a week they said it was ready and it $85 I took it home tried it was exactly the same took it back I asked what they did they couldn’t tell me I told them to check it out another week or so later they said they changed stuff in the pump and it’s another $55 dollars I go to pick it up try it there this time it’s the same but all he wants to do is charge me and get me out the way so be careful guys I was told he’s good but I tend to think other ways

I took my Ryobi weed-eater down too this place and after 3 months of not hearing from them i called and told the man that I had contacted Ryobi and they had not had any claim for my weed-eater. I contacted the person who was there an he …

Take the negative reviews seriously—this location has earned them!! This service center showed poor communication, lack of professionalism, and disregard for customer property. If I could give zero stars, I would. I brought my battery-powered Ryobi mower in for a warranty repair (self-propel feature stopped working). After a week with no updates, I called to check the status. Rather than providing clear information, I was given evasive answers. When I asked directly whether a warranty claim had been submitted, the shop worker avoided the question and repeatedly stated that he could not obtain the part. I mentioned that I had read numerous negative online reviews and regretted not heeding those warnings. At that point, the representative began raising his voice, stating that he did not care about reviews and did not need my business. Concerned for the condition of my mower and lacking trust, I went to the shop in person to retrieve it. While at the shop, I had a Ryobi representative on speakerphone to address the issue directly. The Ryobi representative asked for the warranty claim number, but the shop informed him that the claim had been rejected—yet could not provide a claim number. The shop employee then stated he would submit a new claim and took photos of the mower’s model and serial numbers. When the Ryobi representative requested that he enter the claim immediately, the shop employee declined, stating he was “too busy,” and indicated the claim would be entered on Tuesday (this was a Friday). When the Ryobi representative followed up on Tuesday, the claim still had not been submitted. Additionally, my mower was left outside, visible from the highway, behind a chain-link fence, uncovered, for an entire week in the rain—exposed to weather damage and vulnerable to theft. This experience demonstrated poor communication, unprofessional conduct, and a lack of care for both myself and my equipment. Based on this experience, I strongly believe this location should not remain an authorized Ryobi service center. I am grateful the Ryobi representative witnessed the interaction firsthand.

I usually wouldn't leave a review. This place is the exception. Wish I could add to the glowing reviews on this place -- which were the whole …

Excellent service. They picked up my riding lawn mower and brush mower, repaired them quickly and delivered them back in no time. Pleasure working with them