Baywood Home Care

Baywood home care has been helping our Mom stay in her home for about 9 months now. They do a fantastic job, very caring and competent. We can feel more safe knowing they are there to help with various activities of daily living. She would not be able to be at home without their support. Would highly recommend them

The Baywood Home Care team takes very good care of my father, especially his live in caregiver. They are always available, are on top of things, and meet our needs whatever they may be. Our caregiver is an angel & we love her like family.

We had excellent service from our 24-hour caregiver, who was very experienced, and are grateful she was, on short notice, able to begin a two-year sojourn with our family. Substitute caregivers were also wonderful, kind, warm, empathetic. All were trustworthy and we had only one minor problem with one of the substitute caregivers. Only thing that prevents this from being a 5-star rating were some issues with "back office" procedures, billings, and notifications to family. However, in fairness, those were ultimately resolved appropriately. Bottom line: I'd certainly hire Baywood again without hesitation.

Baywood Home Care took over responsibility for my father’s care, at age 103, from another home care agency with which we had had innumerable, serious problems, largely due to the fact that they could not attract and retain competent in-home caregivers and followed policies that led to them withholding of crucial information, particularly about negligent care and petty theft. After a particularly serious series of events, I received a recommendation of Baywood from a local senior services agency, and Baywood managed the transition from the previous agency rapidly and without any problem. Dad needed considerable assistance with all the activities of daily living, but he was mobile, alert, and engaged in what was happening around him and in the world at large. He passed away last year at 104-1/2, after a rapid downturn and heart failure, but his regular Baywood caregiver, who was with him for 18 months, provided excellent care up to the very end of his life, including home-cooked meals and very caring personal assistance and interaction. That, and her alert observations, maintained his quality of life at a high level despite his advanced age and various medical setbacks. In my own work I deal with many health professionals. His Baywood nurse care manager was superb – highly skilled, professional, experienced, and caring. In a number of cases, her intervention was essential in successfully addressing a lack of coordination between Dad’s health care system, its components, and the hospital when he needed inpatient care. Because I live far from St. Paul, on the West Coast, it was essential that I be able to communicate with Dad’s nurse and his live-in caregiver in an open way, and get timely, accurate information, and that was never a problem with Baywood! We could work as a team. Our entire family is profoundly grateful for the care Dad received.

The two CNA's for my parents are awesome and they love having them there. They all get along very well and they work hard. My dad's CNA takes care of him completely and he is really happy with her and that's an accomplishment in itself! He can be very hard to please. Also the RN is another excellent addition to my parents team. Baywood has excellent people to care for my mom and dad.