Berkeley Auto Service

Fantastic crew. They were able to get me an appointment set up for the day after I called to get both an oil change and smog test done. They were efficient (done in under two hours), thorough and had a good price. I had a good conversation with Carlos as I was picking up my car and he was a kind and fun dude. I’m leaving the area which means I’m selling my car, but if I move back, I’ll definitely hit them up for all future oil changes/services.

I went with tire and pressure sensor problem. I had no appointment but he worked on my car right away and I got my car back in an hour. He gave me excellent service also he was polite and nice. I will definitely go back there again.

Carlito and his staff are professional and competent. They replaced the turbo in our Audi which is a complex repair. The repairs were completed on-time and under budget. Our Audi is performing like new.

Great customer service! Willing to show and explain how different systems in the car work. They take lots of pictures in their estimates and do a very thorough job.

I recently made my second trip to Berkeley Auto Service on San Pablo Avenue for an oil change and a diagnostic check in preparation for several long road trips. My experience was outstanding, further solidifying my trust in their service. Carlos, the technician who assisted me, epitomizes honesty and integrity in the auto service industry. He had the opportunity to charge significantly, yet he chose to be fair and compassionate with his pricing. His transparency and sincerity are not only reassuring but also incredibly rare in this business. The service's efficiency was equally impressive. I was able to drop off my car on the same day I called, and by the next morning, it was ready for pick-up. This quick turnaround is incredibly convenient, especially for those with tight schedules. Another aspect that stood out to me was the seamless quote estimate system. Before any repairs were done, I received an email with a detailed overview of all the checks performed, including tire pressure and the results of the diagnostic. It clearly outlined the recommended repairs, allowing me the option to authorize them as I saw fit. The process was straightforward, making it easy to choose and authorize the services I needed. Every visit to Berkeley Auto Service is marked by a warm and welcoming atmosphere. Carlos and the team greet you with a smile, humor, and an energy that makes every interaction enjoyable. It’s a refreshing change from the typical auto service experience. I am extremely grateful for the exceptional service provided by Berkeley Auto Service and for Carlos’s dedication to being sincere, transparent, and honest. As a Subaru owner, it's a relief to have a reliable, trustworthy service provider. I highly recommend Berkeley Auto Service to anyone looking for quality, honest auto care, complemented by a user-friendly service authorization system.