Boston University Henry M. Goldman School of Dental Medicine

The actual dental procedures were wonderful. I had my teeth cleaned and my wisdom teeth removed; all of the students were fantastic, kind, and very patient. The billing, on the other hand, has been genuinely horrific. I was told that I needed to submit a bill for reimbursement with my insurance, then was provided a bill without a tax identification number, was yelled at on the phone when I asked for a corrected bill, at which point the financial department suddenly *could* submit the claim directly to my insurance. The claim that was submitted to my insurance was $500 more expensive than the initial bill because the school changed one of the codes to a significantly more expensive procedure. My insurance paid the school directly, but the school has been unresponsive to my requests for a refund of my initial $500 payment and recently sent me a new bill that does not take my insurance payment into account at all, and, three months after the procedure, appears to change what services where actually provided.

Our visit to the Boston University Henry M. Goldman School of Dental Medicine was an exceptionally rewarding and inspiring experience. We were deeply impressed by the school's commitment to excellence in dental education, clinical training, and scientific research. The facilities were modern, well-organized, and impeccably maintained, reflecting a strong culture of professionalism and academic rigor. It was encouraging to see the progressive educational environment that prepares students to meet the challenges of contemporary dentistry while fostering innovation and research. As dental specialists ourselves—one a maxillofacial surgeon and the other an orthodontist—we particularly appreciated the high standards of teaching, research, and patient care that were evident throughout our visit. The dedication of the faculty and students was truly inspiring. We would like to express our sincere appreciation to Dr. Will and the entire orthodontics faculty for their warm welcome, their outstanding work, and their contribution to advancing the specialty. Their efforts are helping shape the next generation of dental professionals and advancing the field through education, research, and clinical excellence. This was an unforgettable visit, and we left with a renewed sense of admiration for the institution and the important work being carried out there. Boston University Henry M. Goldman School of Dental Medicine continues to be recognized for its contributions to dental education, research, and patient care, making it an inspiring destination for dental professionals and students alike.

Very professional, welcoming, clean, caring and take time to listen to patient. I always feel comfortable and safe going to my appointment. I trust this place very much! My teeth fell healthy since I came to this school. The professors are very good with their students in training their skills! Despite all this, I have to finish by saying big thanks to Klaudia for giving me a healthy smile that I have been waiting for so long! You're an amazing dentist!

Overall - excellent. BU is on top of things more with follow-ups, call backs and reminders compared to competitors. It appears they have a greater capacity and they have better infrastructure. …

Heard good things about dental school, but when I received my treatment plan, I wasn't a part of the treatment plan, refused to do treatment do to me only being ready to get my bottom teeth partial, but wasn't ready to get all my teeth removed. Supervisor stated they will not work on my bottom partial without me removing all my top teeth, so be prepared to do the treatment plan they want, even if you don't want them removed. I have no cavities, no pain Very much disappointed