Bright Now! Dental & Orthodontics - Alameda, CA

We have had a great experience with Dr. Michael Wu and his entire team. I currently have both my 14-year-old daughter and 10-year-old son under their care, and we couldn't be happier with the results and the environment. Dr. Wu and his staff are the perfect blend of professional, friendly, and welcoming. I want to give a special "extra applause" to Elexis at the front office. She is truly a standout professional—sharp, capable, and incredibly kind. Our new patient application was a very complicated situation, but Elexis handled it with total efficiency while providing thoughtful, expert advice that put us at ease. She also went above and beyond with our insurance. My husband could only remember the most minimal details about his coverage, but Elexis was able to track it down and successfully coordinate both of our dental plans to maximize our benefits. It is rare to find someone so efficient and helpful! We truly appreciate the care and effort this office puts into their patients. Highly recommend

The entire staff and Doctors are very professional and friendly. I was able to get an appointment early the day I called and my problem was completely taken care of immediately. Everyone was extremely friendly and comforting. I will recommend Bright Now to anyone that needs a dentist.

I really enjoy my visit. The young ladies at the front desk was very thorough and explained my benefits to me and the dentist. Also the same. I will definitely be going back there and keeping up my teeth there I feel like I trust them already

I scheduled an appointment in April 2025 and wanted to get aligner treatment. I provided my insurance information, and they said they would submit preapproval and get back to me. Several weeks go by, I call them to ask about the preapproval (because usually my insurance responds the next day) and they tell me it can take six weeks and to wait. Six weeks go by, call them weekly at this point, inform them my insurance never RECEIVED ANY claims from them, inform them the zip code they listed on the fax is wrong, they don’t correct anything, and now it’s almost been a year. And I call them again, and they go ‘well it has been a year so your teeth may have shifted so you just need to schedule another appointment’. I can’t believe I’ve wasted an entire year of my time with them.

I give 5 Stars for all the dentists and their assistants!But 1 star for front office who overcharged me for my root canal, where a Dental Summary from Delta Dental shows the Contracted Service between Dental Dental and the Bright Now Dental showed that I should have only paid $345 and not $1,467! Now, I have to spend the time filing a grievance to get the difference back, not only from the root canal, but also the crown! I called Delta Dental and went over all the charges