CITY HEIGHTS DENTAL

I have found the BEST dental care ever! This entire office staff is genuinely the kindest group of professionals I have encountered in a dental practice! My personal care team proved to me Drs in dentistry are happy and enthusiastic about the care they give, Dr Yeo thank you! I'm concerned about butchering the beautiful name of my hygienist Moumo, oh do forgive me, because you are so kind and made this long overdue visit guilt free and an actual FUN visit! Can't forget the exit, Israel is the most patient person with a soft spoken nature that allows a person the comfort and confidence to ask questions...so appreciated THANK YOU EACH & ALL Zero issues about going to the dentist now!!

In this office the dentist does the cleaning vs. a hygienist. Seem's odd to me but works fine. The reason for the 2 stars is that I had to wait 40 minutes for my appointment yesterday. If you try and cancel late they charge you $85 but them making you wait 40 minutes is not acceptable. They did apologize but that doesn't change the wait time.

Today was my first visit. I was having an issue with a toothache. They got me in very quickly. I had x-rays and an exam by Dr. Zaldivar. I felt very comfortable and at ease, even though I’m a “white knuckle” patient. Unfortunately for me, the tooth is past the point of being fixed, and I need to go to an oral surgeon but I will definitely be back once it’s taken care of. I need additional work on a couple of other teeth. I am the type of person that goes by “my gut instinct” and everyone there was so nice and “Dr. Z” explained why they needed to refer me to the oral surgeon (made total sense) I would definitely recommend them to my friends and family. Thank you!!

Dentist Yeo and her technician, Maria, were way below what I have expected for my first visit. Maria took so many unnecessary x-rays, and Dr. Yeo was indifferent and arrogant. The office staff was no better. Your response was off the mark. Maria struggled to get x-rays right (inexperience and/or ill training?) and took several repeat attempts. Dentist Yeo never got into any dialogue for the first time patient, and unlike what I was let to believe at the initial contact, setting up the next appointment for cleaning was not with a dentist as promised and scheduling was offered impossible days (Thursdays and/or Saturdays). I did not see a degree of empathy, professionalism or respect demonstrated by the staff.

I had a fantastic check-up with Dr. Sabrina and her team! They were incredibly gentle, thorough, and made me feel comfortable throughout the entire, painless process. Highly recommends