Dorcelin Bazil - Allstate Insurance Agent

To my Wonderful, Extraordinary, Kind and Caring Agent Mrs. Angela Taylor-Tukes. THANK YOU again for assisting me yesterday impacting the lives of my family for the better! We are forever grateful!!! @Allstate corporate office, please reach out to Mrs. Taylor-Tukes and allow her to be part the training process in some way. Her incredible experience and compassion needs to be replicated throughout out the entire company! As an Allstate member for almost 12 years, she reminded me why I’ve stuck with this company for so long. I 100 percent would have left you guys for USAA yesterday if it wasn’t for her. Give her a raise/bonus. I spoke to 4 agents before Mrs. Taylor-Tukes that wouldn’t help me or even try to fix my issue. She fixed it! She made a difference! Thank God for this Angel 😇

Fraudulent practices. DO NOT USE THEM!!! They recently added a single driver to my policy without my consent. I am now out $3000+ and they are not issuing me a refund. They changed my policy mid policy and added a single driver to my married couple policy. I am paying 2 policies now per month because they took it upon themselves to make me responsible for another driver. They also will not remove the driver they added until I provide proof of their insurance and identification, yet they were able to add them without reserve or any of this information. I’ve attached a photo of the rate we’ve been fraudulently told we must pay until they receive proper paperwork to remove said driver (that they added without consent) from our policy.

Kaelyn was absolutely amazing to work with! From start to finish, her communication was clear, professional and prompt. She Went above and beyond to make sure everything went smoothly and took the time to answer all y questions. It's rare to find someone so Patient and genuinely dedicated to great customer service these days.Highly recommend working with her!

Kaelyn made the insurance process smooth, easy, and stress-free. I requested a quote and had all of my questions answered. Super knowledgeable, responsive, and truly cares about what is best for the client. Highly recommend working with her! 🙌 …

I had an experience with Royalty in Mr. Bazil's office that was nothing short of exceptional!! She was able to save me money on my auto, primary home, and rental home policies. She spent over 2 hours patiently working with me and covering all my questions and concerns. I'm referring a family member to her as well. She will undoubtedly do her very best to try to save you money!! And who doesn't need that these days?!