Eleven Hair Salon

Short story: I wanted blond highlights. They burned my hair to the point that right now it's coming apart and I still had to pay $175. Long story: I have a lot of thick, dark hair and I wanted to get some light silver highlights. I was told that they would have to bleach my hair and then put a toner in. Alright. Foil placement took over 2h, so you can imagine that by that time I had bleach in some parts of my hair for 2h. After they washed it, my hair was literally coming apart. I almost couldn't believe it. I told them that my hair is burned, and they said no, it's just the ends and they offered me a haircut. I did not come in for a haircut, I came in for highlights. But I accepted the haircut hoping that something will save my hair. By the end, my hair was nicely cut, but still coming apart. Multiple stylists came in to assure me that this is normal and that the texture of the hair does change when you go lighter. Really? I go to a salon to get burned textured hair?! I was asked to pay over $200 for this ($175 for colour and $40 for the toner). I asked for a discount since my hair was coming apart. The only thing that they agreed on was to waive the toner. The stylist is a really great, nice, hardworking person. He worked on my hair for over 5h. I'm sure other clients are very happy with his services. He cut my boyfriend's hair, and he's always been very happy with his services. But this time a mistake has been made. p.s. When I got home, my boyfriend asked me why my hair is so frizzy. That's how burned it is. That's not the "compliment" you wish for after you spend so much time (more than 5h) and money (almost $200) at a "professional" hair salon. IF YOU WANT TO DYE YOUR HAIR PLEASE GO SOMEWHERE ELSE!

I had an awesome experience with Stefanie. She was great about listening to what I wanted and delivering. I got balayage, toner, haircut and a blowout for $275 before tip. I would recommend her to anyone looking for that great natural blonde look.

Got a haircut by Stephanie. It was great! I really like how she cut my hair and kept a good length while taking off a lot of weight. I would recommend this salon

Awesome place to get your haircut. Got a trim from Jamie and weeks later my hair still looks amazing. The way she cut my hair really brings out my wavy texture as well. Stephanie did my mom’s hair and it was gorgeous. Very clean, …

Had a great first experience with AJ today. Super nice guy, got my haircut exactly like the picture I showed him. Great place, great price. Great for curly hair