Family Auto mobile mechanic

Started out excellent communication and service repairing an air conditioner. Geo rescheduled appointments a couple of times. No big deal there. After repair, The air conditioner failed a couple of times. He came the first time and refilled it with freon. It failed again. We agreed to an appointment date. The date came. I texted him to confirm. He did not respond. I called him. He did not take the call or call back. I tried texting again and got no response. Ultimately he did NOT show up as agreed. Time is valuable. We should all respect one another's time and follow through on time agreements and at least communicate when we cannot. I need my car for business purposes. I was forced to go to another mechanic and get it resolved. Geo call the day after we were supposed to have our appointment but at that point it was serving no purpose. It turns out the new compressor was bad and the AC system had needed to be flushed all along. Disappointed that I spent money here without proper resolution and had to go elsewhere. 😔

I can’t say enough great things about Genaro with Family Auto Mobile Mechanic! I called him at 11:30 am, and by 1:00 pm he was already at my truck. He quickly diagnosed the issue — the fuel pump had gone out — and had it completely fixed by 3:45 pm the same day! His customer service was outstanding, super friendly, and incredibly fast. I highly recommend Genaro if you need a reliable, knowledgeable, and efficient mechanic. Absolutely five-star service! 🚗🔧

I went ahead and got this Mechanic, Supposedly it was gear shift assembly, so he had told me to Buy it used through eBay or actual from the dealership. I went ahead pre-ordered the part for the car at the car dealership.After he confirmed he was going to put it on.(he never showed up)when the day came ,for him to put it on, I sent him a message,he never responded. He left me with the part of the car that he had told me to order.. Top it off ,the part of the car was $297 ,I bought the part for NO reason, I went ahead and took my car to another mechanic. He told me it was something else.. Which was electrical. So not that I only wasted my time in ordering the part of the car and was not even told the correct problem.. I don’t Recommend him..

Not reliable and has poor communication, I usually don't leave reviews but I feel like I've given him a fair shot ( now a week without reply). I call, text and try to work around his schedule but still no communication. Fixed one cv joint on my car and did that well and that's why I wanted him to do other work that was needed for an inspection but for whatever reason I haven't got any communication, last we spoke we had an appointment set up and he didn't show. From there. Nothing.

Genaro was able to diagnose a problem I had with my vehicle. I was at work and he came to my house to work on the vehicle. He called and explained the problem and the solution. I will definitely call him again if I ever have another issue.