Farmers Insurance - Gisela Taylor

We were in immediate need for commercial auto insurance and found this company. Months later, we found that the insurance quoted was 3 times more expensive than competitors. We requested the policy cancellation via phone and was advised to send an email requesting cancellation. After sending the email, 3 days later another draft from this cancelled policy was deducted from our account! Easy to sign up- hard to get out of it! We had to call our bank.

I LOVE THIS WOMAN! Finally got by to see her last month and what a really neat person she was. And it didn't take long at all to see her! I knew she had been in the business for a while and my first thought was that I'd be there all day. (It's insurance. NOT that exciting.) But her husband was there too (a cool dude in his own right) and was very helpful too. Answered all my questions, made GREAT suggestions that panned out really well, and I was in and out in less than 20 minutes. Headed back for more financial "stuff" next week. Thanks again guys and see you then!

Horrible service. Worked with Maria she was great and responsive but after she left it was all down hill from there. Never bothered them at all no accidents or claims. But when my bill skyrocketed $220 a month I called and Jennifer told me she would reach out to try and see what she can do. 10 days later she never called. Went with Allstate and cancelled with this sorry Farmers representative. Y’all take your money elsewhere they’ll “call you back” and you’ll be waiting forever.

Everyone I've delt with from this Farmers office has been pleasant, and have good customer service skills. They helped me get a new roof discount on my home insurance. The team does what it can to give you the best possible rate on home and auto insurance.

We are another Farmers agency in Fort Collins, CO and had the pleasure of working with Gisela's agency regarding a mutual client. Gisela's staff, specifically Diana Garcia, were very responsive, polite and professional. It is easy to tell this agency cares for their clients in a big way!