Faxon Garage

I had a great experience with Faxon Garage when they replaced my brakes. The service was excellent from start to finish, and their communication really stood out! They kept me informed every step of the way, which I truly appreciated. One detail I especially liked was their digital invoicing system. Receiving the invoice directly on my phone with a simple payment link made the whole process incredibly easy and convenient. Professional, efficient, and thoughtful in the details, I highly recommend Faxon Garage.

I’ve been getting my oil changed at Faxon for two years and recently had to replace the control arms and suspension, as well as get four new tires installed. Mark and the Faxon team worked with me every step of the way to explain the repairs and the cost, so I felt comfortable that they were necessary and I knew what I was paying for. I then drove the car 3000 miles across the country pulling a trailer and it rode so smoothly that it felt like new. I highly recommend Faxon’s services if you’re looking for a reliable mechanic.

Faxon Garage is the best. The service is fantastic, their prices are reasonable and after each repair they text me with only one question. How is the car working after the repair? I have never had any car shop ask that before. They really do care about the work that they do.

This place is incredible. My Audi was giving me all sorts of problems. I was not able to pass smog due to engine issues and I had an intermittent problem w oil pressure too low for months. I had taken my car to Audi service twice, once for the intermittent problem, which never went away after they fixed it, and another time for diagnoses of engine issues to pass smog. Audi was expensive and unsure about what the real issue is, so I decided to ask around, and found Faxon — they were highly recommended by a friend, and yes! They figured out what was wrong w my car pretty quickly — I was able to pass smog and the intermittent issue has not come back either. Reasonable prices, great team, super responsive, and customer-first. I LOVE them and can’t recommend them enough.

Brought my father in-laws Highlander in several months ago and had the water pump and thermo stat replaced. Fast forward 6 months. The oil change place they’ve been going to says they need a new water pump. Brought the vehicle in. They pressure tested it, complete road test, visual inspection, everything to investigate if that was the issue. Turns out coolant may have just been a little low. I appreciate the effort that was made to see what was wrong and the time that was taken to explain what they did to inspect. Definitely taking more vehicles here in the future when service is needed.