First Choice In-Home Care

Hello, my name is Kurt Leatherman. And I have been a client of First Choice in home care since 2019. I have had a total of five caregivers from 2019 to present day 2026 and all of my caregivers have treated me with the upmost care, respect and understanding. They have helped me to reg my life and mobility, which has intern made me very happy. The office staff are always so professional and patient because I do have hearing difficulties, so I always appreciate the fact that they take their time and care with me. I have never had to deal with anyone being cross or argumentative with me which has made my whole experience even better and shows me that they genuinely care about me as a person and I am not just a number to them. In closing, I would like to give a special thank you To my current Caregiver ShaiYa Kuiee in my opinion, she is the best caregiver that I’ve had so far she’s gone above and beyond to help me recover not only from my heart attack, but also my most recent trauma dealing with break-ins and theft, and a lot of other unsafe activities in my last living environment. She has helped me to move and completely make my current living environment safe calm a place where I can completely recover mentally Physically and spiritually. She has become an irreplaceable tool in My wellness journey She also deserves a raise for all that she has done.

Was made for their van location but they all have issues so....If You Don't See Much reviews from this choice of business it's because they redid their Google review and now all their Past reviews for the last few years are gone So I've been waiting to make a review but honestly this place isn't just unreliable. They do things illegally they try to make you work without any training try to press assure you into situations you cannot handle . And then make you feel bad because they cannot communicate clients to you properly and then when you look through the information you realize oh I communicated I do not feel comfortable driving people but this is a client that wants to have rides. Including one of my clients having to get hospitalized and they would not communicate what is happening . Or an update on his health. They kept postponing my training and then trying to force me to work. Minimum hours and then they tried to push me to go out of my comfort zone after I fully communicated what my availabilities are/ aren't. Made to feel guilty by those who watch over /manage the clients . But half the time they would have me work the phones would be down by the time I start so if there's any emergency situations when I try to call my higher up she would never answer none of them would and I've had multiple watch over different cases and was made to dial 911.. Not including the hostility negativity and passive aggressiveness. Why even hire someone if you're just going to complain and cause drama when you agreed to the availability and being workable in the first place. Oh that's right because you hired me on the spot and you didn't even care if I had proper training all I did was watch videos and I had to wait months to be able to do properly legal training that was then pushed out twice for "construction " without communication or even contacting me to ask if I was open for another area also doing the training. Then it also took a while to even be able to get paid ....3 weeks to a month at least for my first paycheck. Then they would get mad at me and communicate me to do illegal care techniques . Where to just do what I'm told if I want my job but you were the one hiring me on the spot and then try to be weird about it... trying to do things illegally .. lack of communication.... **not even mention I had to report one of my clients as neglect case being harmed mentally physically and more having money stole from his sister who was legal caretaker ** All they did was gasp when I told then like teenagers at the high-school table being told drama.... someone's life was at risk and all you could care about was the drama... they didn't even do anything and he was forced to continue with that result until I quit. From all I know he could be dead or still being abused. Being pressured to do his sister's clean up work and not his care on top of it while being video taped and recorded in someone's house. Accused of touching or moving things that were hers. Threatening to watch the videos and if she saw something she would do something about it but would not say what... I would communicate all of this and more to my higher ups to be dismissed. Tossex around and only communicated when it was convenient for them I felt like I had to do their job half the time to get in contact with someone constantly waiting on hold. Or for a call back. But keep in mind I had to call on hour that were convenient and when I was not working since when I clocked in at worked... the place of business has already closed by then.. In my client told me he had before me caretakers who were on drugs or would steal money from him... which is very unfortunate however make sense worth how this business is managed that they would not actually care about the clients at hand but the making of the business as a whole and getting money from them or good reviews ... Probably since they dont have much yikes

I have worked with First Choice for over two years now, and I highly recommend it to both clients and caregivers. During my time here, I've experienced a supportive, professional, and compassionate environment that truly prioritizes quality care. I've had such a positive experience that two of my family members have since joined the company as well. We all appreciate the sense of teamwork, respect, and reliability that First Choice demonstrates every day. It's a place where caregivers feel valued and supported, and where clients can receive high-quality care.

I have been with first choice two months. I love it. I have amazing coworkers, the clients are amazing too. I have so much help on the way. I would recommend this company.

So far working here has been great, and I haven’t had any issues speaking with the care managers or picking up shifts. I am enjoying the experience and appreciate how much they care for their clients as much as I do.