Folawns

Marissa did such an incredible job and really took her time to get every detail perfect. I loved our conversation, which made the whole appointment fly by. I’m walking out feeling so confident with this fresh cut!

Katya is amazing! Everyone is so nice and pleasant and soon as you walk in the door, very organized and very clean. Everyone is very sociable and accommodating. Katya came highly recommended and now I know why. She Explains the process, very efficient and knows what she is doing. My results so far are amazing! Highly recommend!

I went to this salon on a Tuesday and paid $200 for a full highlight. I clearly asked for brighter, summer blonde tones and specifically said I did not want any dark color. My hair was already sun-blonde--I just wanted it lighter with cool, bright tones. The result was the opposite. My hair was taken down to a dark brown with no blonde tones at all. I contacted the salon and was offered a redo with a senior stylist the following Tuesday. I later requested a refund instead, since my hair now needed major correction, but was told the redo would be free. At my appointment, the senior stylist did her part by fixing the color. However, at the end--after multiple bowls of product and no prior pricing discussion--the manager informed me I owed an additional $300. This directly contradicted what I was told earlier about the service being free. Instead of honoring the original $200 or making the correction right, I ended up paying for the initial mistake plus more on top. There was no upfront communication about added costs, which is unacceptable. The senior stylist was professional and did manage to make it back to the original color, but the management and billing practices were misleading and unprofessional. I will not be returning.

I have been going to this salon for years, but lately it seems difficult to get a good hair cut. For my last three hair cuts I have been telling Gloria that my hair sticks out in the back after I go home and try and style my hair myself. I wanted a bob that had some layers cause I have fine hair. I even brought her pictures of what I wanted but she did the exact same thing again. I’m very frustrated and disappointed. A master hair stylist should know how to cut hair. She’s a really nice person and the spa is also very nice but I don’t want to be upset after getting a hair cut.

Patty did an amazing job with my balayage and hair cut, I love it so much! It’s exactly what I asked for. She is super nice and friendly. I would 100% recommend going to her.