Gold Bean Cafe

Disappointing experience with both the app and the drinks. My boyfriend and I use Snackpass to order from here all the time. After 20 purchases you’re supposed to get a free drink, but the app just says “menu items for this reward have been removed.” The drinks haven’t been removed though and the reward is for a free drink. This sucks because the drinks are okay in terms of quality but we kept going there to get our free reward, only for it to not be honored. The customization options on the app are also super annoying. The drinks are way too milky because they use whole milk, and there’s no option for 2%. If you want to fix the flavor by adding espresso shots, you can't just add 1 extra shot. You’re forced to pay $3 for 2 extra shots. Adding it all up, a $7 medium coffee turns into $10! I tried ordering a large coffee and added a note asking for “a little less milk.” They literally just gave me a medium sized drink in a large cup. It had less milk, but also less coffee, ice, and everything else. I basically paid for a large just to get a medium. I tried emailing both Gold Bean and Snackpass to fix this, but nobody responded, so I’m leaving a review here.

coffee flavours are awesome but why are they so milky? i got the Spanish latte and the taste was amazing but 1) espresso was at the bottom, should always be milk first and 2) I could barely see any coffee tainting the drink, it looked white like it was just almond milk. i was unsure if two shots were actually included The veggie bagel with avocado and cc and tomato is amazing. I would love to try more drinks but this is the second time I have gone and for some reason the coffee looked like it barely had any in there

My partner and I come here as often as we can, primarily for their breakfast bagel. Absolutely delicious and no skimping on the egg and cheese here. Delicious.

I had a hot cafe au late with a ciabatta sandwich that had bacon eggs and spinach was delicious.. i was going to add a shot of espresso to my coffee because everywhere else taste like milk here it’s perfect, i can actually taste the coffee.

I’ve been coming here for about four years and over the last four years the food and drinks specifically the drinks have just gotten worse. This morning I got a hot vanilla latte with oat milk. The drink itself taste water down but simultaneously like burned coffee and I paid for two extra pumps of vanilla. There’s not a single drop of vanilla in my drink. On top of that when I picked it up, I thought it felt a little light and I took the cap off and there’s about an inch of room left in the cup…