Great Clips

EDIT: I received a reply on this review from Great Clips head office asking me to email them. I emailed them and they said the salon would reach out immediately. Now I see that Great Clips head office have removed their response from my review and no one has reached out from the salon. This is TERRIBLE customer service. Do not go here. They don’t care and they don’t stand by their product/service. ORIGINAL POST: Umm… NO. I Asked for and paid for a straight cut/ trim off the bottom of my straight hair. I tipped generously and ran out of there. Will not be back. Now I have to find someone to fix this even though it’s already several inches shorter than I asked for. Disaster.

I wish I looked here before visiting this location. If you have curly hair, do NOT come here for a trim! When I came, I asked if they had experience with curly hair and Rosa said yes. My hair had knots in it so I asked if she could wet it and brush it before cutting it as I wear my hair straight and curly. She sprayed just the ends, and CUT my hair without brushing it through. I expressed my concern that it would not be the same length without stretching each strand prior to cutting it but she insisted this was the best way. She then blow dried just the ends to prove it would be “even.” I don’t know why she did this, I had no problem paying extra for a shampoo and proper cut. In the end, I left with an uneven cut, that was frizzy and dry at the top& knotted in some areas. I wanted to cry. I’m writing this so you don’t have to go through the same thing.

Overall, I had a great experience at this Great Clips. I used the online checkin process which indicated a 15min wait so I watched the time and arrived exactly when they were ready for me. My hair stylist was very attentive and kind. She didn’t rush through my haircut and made sure I was satisfied with the results. The only reason for only 4Stars is because the price is now up to $22 for a regular haircut which seems like a hefty jump from what it was previously. See you next time I am in town!

Very good and affordable for simple/not complicated haircuts. Went for a simple men's haircut (mid fade). $24 for the cut. Thank you, Anne, for the great service!

I got my haircut by Rosa! Hands down the best haircut I’ve ever gotten at a Great Clips! In town for work with a wedding coming up this weekend and needed a haircut so it didn’t look so messy (my hair is long and curly). Rosa was very conversational and professional. I have not known how to style my hair, but Rosa showed me what she was going to do with my hair before she went to work and explained what she was doing every step of the way so I can style it myself! Could not be more grateful for the way it turned out!