Hollywood Nails & Spa VI

Today my nail tech was very rude I only asked how much longer would I be and she got an attitude and yelled at me then went to talking. Her language about me like how rude can you be I was only asking a question that really upset me and I always go there and get services me my friends and family. Soon as I get to my niece baby shower and start helping t her with her gift my nail pop I was so embarrassed now I have to go through the holiday with a broken nail

I should’ve done more research, but as a desperate visitor with a broken nail I didn’t know better. I come from a big city where my standard of nail care is high. I came and they were quick to accommodate and had a high potent soak off method. The lady who started with me did not transition me properly to another older lady. The older woman rushed my nails and could not take my requests well. She looked up agitated each time I even asked a question. My nails were uneven, the dip powder spilled over my cuticle, she didn’t cover my whole nail, nor did she shape them properly. A positive was that she was gentle, but her she work was sloppy at best. She had an attitude checking me out, when I got out of the dark salon and got in the car I noticed more issues so I returned. The older woman disregarded me. I was passed to someone working on someone else and after being there for 1.5 hours and having such a poor outcome I got antsy. ANOTHER girl starts and uses the electric nail file to go around the cuticle. Nice and patient but also backwards. She ended up filing all of my nails when we were supposed to fix 2. Then we redipped. Then filed again and filed them thin. She also gashed my dip so it was uneven and didn’t fix it until I suggested. She didn’t cover my whole mail with activator. She did use a higher quality of products. The nails aren’t horrible from a distance but up close it’s not high quality. They all spoke about me in Vietnamese. I would not recommend.

I absolutely love coming to this nail shop! The staff is fantastic and always greets you with a smile. They take the time to understand exactly what I want, and every vision I have for my nails is perfectly executed. It’s a cozy atmosphere, and I always leave feeling pampered and satisfied. Highly recommend! with a smile. They take the time to understand exactly what I want, and every vision I have for my nails is perfectly executed. It’s a cozy atmosphere, and I always leave feeling pampered and satisfied. Highly recommend!

I had an appointment at 12 but since they had 2 people working, my appointment was not honored. I was not greeted upon entering, and no one said anything about how long I would end up waiting. They also didn't say anything when I got up and left.

Dirty !!!!!!!’young lady was upset because i asked her to wash her hands after seeing her rushing from interacting with a customer’s feet! To handling money then try to do my nails. I asked was there a problem she was nonchalant the customer service was so horrible after I was patiently waiting