Home Instead

The five star rating is for Marissa! She is such a fantastic care-giver. Marissa goes above and beyond in the work she performs. She comes on time and gets to work immediately. She always sees what needs to be done and uses her time efficiently. I often discover that she has done “chores” I would never have expected, like cleaning out the microwave and folding laundry. She always puts my Grandpa first and makes sure he has been bathed, shaved, dressed in clean and warm clothes and settled in his favorite chair with a drink and snacks. She’s easy to communicate with and is always warm, kind, empathetic, and professional. Home instead would do well to hire more carers as capable and delightful as Marissa.

Today is 7-27-'26...and my "experience " with Home Instead began a couple months ago when 'Kylea' came to my building and gave a "presentation" for veterans..(myself being one)...and the benefits of receiving home help through the company. I was very impressed with her way of explaining things, and really liked what I was hearing.. Home Instead works a lot with the company "Ability", with whom "Amy" works (very impressed with her as well), which company does the medical side of things... So, they put in a request to the VA for me to get "approved" for home help, which I just got...in the meantime a wonderful man from 'Home Instead' (Bruce) came by and helped me understand the process even more , and that "it's all about You!"., and took time to learn more about me and what me needs are, etc ...Wow that brought tears to my eyes ! That the company is very pro-veterans impressed me so much. It's taken me quite awhile to admit to myself that ,yes, I DO need help and to accept it gladly..Then Bruce came a 2nd time to have me sign paperwork... Today (July 27) a woman named Brighton (a "Trainor" ) came to my place to get acquainted and to learn more about what I would like to have help with ..She was so fun and easy to talk to, and made me feel very comfortable with her, but also with how the "process" will go. She'll come back next week with my permanent caregiver. I can't wait !! ** Also, I want to mention "Kaleb", who is a "scheduler" with the company...who called to let me know what days and hours my caregiver would be coming...but making sure it was ok with me. I would recommend to anyone out there to get in touch with the people at Home Instead. ..because they are very kind and caring about people and their needs. Contact Kylea and/or Bruce, to be sure ! You'll love it (and them) !! **That's all for now. Take care everyone !

This company is amazing! The lead Robyn came out to do an initial assessment with my mom to figure out a care plan and to see what caregiver might be best to work with my mom's personality. Robyn was caring, thorough and really personable. My mom loved her and instead of being frustrated by having to have care, she was excited to get to know Robyn. Once the caregiver placement was made, I was even more impressed. The caregiver carole is amazing, the staff have been amazing including Bruce, Brandy and the owner Trent, the online portal for communication is super helpful and you can really tell everyone at the company is invested in the care and well-being of their clients! Thank you all!!

We use Home Instead for our mother. Her transition from being cared for by her daughter and having strangers come into her house was so tough. Marissa and Spencer and the entire staff at Home Instead; Caleb, Mic, Kaylea and others have made this stage in our lives so much easier. We highly recommend Home Instead. We couldn’t do this chapter without you

My mom is a current client of Home Instead and I wanted to take a moment to express my most sincere appreciation for the care we have received these past few months. There’s something so relieving knowing that I have support on the days when I physically cannot be in the community that my mom lives in. Not having to move has been the number one goal for my mom as she is 99 years old and change would be detrimental to her at this point. Being able to have the caregivers help my mom stay independent has made all the difference and I see it every time I visit. I want to give the credit where it is most earned- Kylea, thank you for loving my mom as much as I do. Claudia and Nancy- thank you for your care and kindness. You brought my mom breakfast even just this morning and it made her so happy. Thank you Home Instead, I will continue to share my experience and encourage everyone to use your care. Don