Home Instead

I am without words to describe the care your team extended to my Mom. Our family is so fortunate and grateful. I We couldn't have asked for better caregivers. They are like family to us. The administrative team (David and Cassandra) go above and beyond to make things work for their clients. They found caregivers for us within 24 hours - amazing! There was a planned power outage in the building and David found ways to minimize the impact to my Mom. These are just a few examples of the kind of dedication and caring offered by Home Instead Boston. Very highly recommended!

Home Instead offers fantastic services, attention to detail, and an overall sense of caring about a clients wellbeing. We used them for care for my elderly father who has complex needs. David did a great job of finding the right caregivers and making sure that my father always had coverage from trustworthy, punctual, and kind caregivers. Can’t recommend them highly enough!

When my elderly father fractured his pelvis I flew in to manage his care. We quickly realized that the rehab facility was crushing his spirits. When I mentioned home care to the facility staff, even they said patients tend to recover more quickly at home. What we didn’t appreciate was just how difficult it can be to care for an elderly person who can’t walk. They provided us with a list of home health care providers that I cross checked with yelp. Crazy how few reviews there are for these types of businesses. After doing some research and contacting three different providers, I chose Home Instead. From the moment we contacted them our life started getting easier. Cassandra quickly set up an appointment for the owner, David, to come to the apartment and meet my father. He asked the right questions, listened, and provided us with a range of options to choose from. Zero pressure. The primary health aid, Leroy, quickly became like part of the family. David remained actively involved in managing my father’s care—even while on vacation! And as my father gradually began to recover, they were very flexible in dialing down the service. The only advice I have is to set clear expectations up front about what kinds of help you would like the health aid to provide. The brochure promises the moon, more than any single health aid could reasonably be expected to provide. But be upfront about what help you need. That way it doesn’t get awkward part-way through treatment if expectations aren’t being met. This is particularly important if there will be more than one provider managing care. Overall we were very pleased with Home Instead and will definitely be contacting them again should we require additional care.

Hello, Besides the people with whom I have worked being thoughtful, caring and attentive, I am most impressed with how flexible the organization is. I have asked for short term, few hours a day care with little notice and the administrative staff has worked time and again to make it possible. I couldn't be more satisfied. Thank you

We love Home Instead Senior Care. The quality of their people is exceptional. We rest easy at night knowing they are on board helping our family.