I Beauty Nail Supply

Not really reliable especially on timing. I came at 9:40. They said they were open at 9:30. Nobody is here and I have a client at 10 which is a inconvenience on me because I need monomer.

Save your time and money, I’ve been coming here for over a year out of PURE convenience. Every other good nail supply store is in the heart of Houston. I’m located in Katy. Supplies are not restocked so you might not find what you liked. Last time. The girl in the front talk to you like you’re stupid or uneducated in the nail industry. I’ve bit my tongue back too many times, but Today’s incident really topped it off the man that’s Always there had a problem with me bringing back the brush on the left side it’s supposed to be a Kolinsky brush however I used it one time and the bristle separate from each other making the application for acrylics incredibly difficult to work with. I’ve been doing Nails for over 10 years and I’ve never had an issue with a brush like this unless It’s a knock off. I think that’s what the case was here when I asked if he could fix it I didn’t even ask for an exchange. He got defensive and told me I need to learn how to use it, sir. I’ve held a brush in my hands more times than you’ve pissed. he then told me I had to wait for the girl that sold me the brush originally as if someone has time to just sit around and wait for people to come back from lunch. Super inconvenient giving that their hours are never what Google says. I’ve literally sat in my car three separate times waiting for them to open so you can’t even trust the scheduling. I’m all about supporting small local businesses, but where is the customer support, we take our hard earned money and shop at places like these to keep their lights on every single month. No wonder businesses close, I could have easily gone on Amazon and order everything. He then suggested I should wait for the owner to come at 1 PM a total of an hour and a half wait he couldn’t simply text or call them? I then stated so I’m supposed to cancel my client. He said that was not his problem that was a me problem. I can’t with the ignorance. I do not suggest you coming to This supply store. Do better at the end of the day customers like myself is what makes your paycheck. He also made a very clear that he didn’t care if he lost me as a customer, which is funny coming from someone that is just an employee according to him. He made it a big point that I had the brush for about a month well, yes I did. I used it once but because I work back to back am a full-time mom and have to commute to and from work. It doesn’t allow me to just drop everything. I’m doing to go and POSSIBlY get there on time For an exchange of brush. He swore I used it various of times which I I made very clear that if the brush would have been used in abused, it would look like the brush on the right side. I’ve done easily over 1000 sides with the brush on the right you know when a brush has been used multiple times. Funny games all around. I just don’t know how they’re still open for business.

The store is very clean and has a great selection of brands (gels, regular polish and powders). However, not all items have prices published so it’s difficult to make price comparison. The cashier/clerk is attentive and very polite.

Man working the store was super sweet and the prices are so cheap!

Don’t use their drill repair service, they will take off your good parts and put back their defective parts. I used to use their repair service for my Medicool Power Pro 20K battery with a defective battery. I bought a battery online but it didn’t keep long and I made decision to bring to them after they said their battery will last long. I took off my purchased online battery, put the original one back and bring my drill them. It turned to my control board failed with rusted all on it.