Le Smile Aesthetic & Comprehensive Dentistry

I hate giving bad reviews, I really do. I had a bad experience here with 2 cavities magically turning into 4 between one visit and the next. Since I was already there I just wanted to get it over with. We said we'll do 2 today, and 2 next time. I did ask about it but he said it was four last time too, I should have walked right then with that blatant lie, but since I'm not the dentist and I had to hype myself up to go there in the first place, I just wanted to get it over with. The top cavity fill has a sharp part that isn't done well, and the jokes about my mouth being small got old after the third time. I get it, trust me I do, it's hard to work in a small space. But there was a mistake made, the quality of work was sub par, and you could have acknowledged it and said we'll fix it next time but it seems it's best for the practice for you to not say anything and hope we "customers" don't notice. DESPITE that, I still reached out for a consultation since I was told I need 4 teeth removed and wanted to figure out how to go about that. The receptionist likes to "garden" which is fine if you're not at work, but she totally misunderstood what I was saying and wanted to argue with me instead. This dentist told me I need four teeth removed, so I was trying to get the receptionist to re-send the referral and to get a time with the dentist to plan out what happens after I get the teeth removed, and she totally misunderstood what I was asking and I guess she thought I was being rude, and the more I tried to clarify, the more she argued like I can't even get us back to square one. Literally every experience here has been weird and uncomfortable, third one is the last strike.

Our experience with Dr Le was a complete disaster. After being a patient for nearly 10 yrs , my husband and l had a conflict about billing for something he told us was covered to fix. After the procedure were were literally harassed to pay for it before he could confirm. Not at all what he had said before the procedure. When we questioned his assistant whose name l recall was Abby she screamed at us that it had to be paid because they couldn't reach his insurance company. When l said we wanted to discuss this with Dr Le in continuing to be patients of his, she said and l quote " do you actually think he could care less if you ever came in here again ?.He as over 3000 patients ! We were stunned. More importantly we discovered since that through consultations with 3 dental experts that he had caused significant damage to both of us ....by what he did as well as what he did not do ....My teeth alone were ruined for all practical purpose and have resulted in thousands of dollars in procedures just to try to stabilize!!! And we have heard and read of similar versions of the same experience. And yes he can be just very " charming and seemingly efficient" ...until he's not ! One needs to be their own advocate in any relationship with Dr Le ...to say the very least. Our complete trust in him proved to be a huge mistake. Sadly noted indeed.

My teeth cleaning has been excellent despite the dreadful experience I had with my prior dentist. Dr. Le has a very delicate and skillful hands and clean my teeth without pain other than the grinding sound I can hear from his tool. A+++ for Dr. Le professional service. Highly recommended for Dr. Le. I moved my whole family to him after my first visit. Dr. Le also would perform the teeth cleaning if you are not comfortable with the machine. My wife and my son both requested Dr. Le to clean their teeth without the grinding tool for their first visit and Dr. Le had no problem doing it. That was what we call customer service. I stick with him using the tool, because I believe it cleans better and the noise does not bother me if no pain. Thanks and good job to Dr Le. and his entire staff.

Both my kids and mother have been to Dr. Le for years and he's taken care of just about every dental needs we've ever had. Dr. Le is skillful and gentle, the office is clean and staff is pleasant to deal with. My mother has some major dental surgery scheduled for this fall and there's no one else I trust more than Dr. Le. Would highly recommend his office to all.

Not sure how this dentistry office got 4-5 star review from other patients but I had such a horrible experience with Dr. Quan Le who cares more about collecting money from me than providing ethical health care service. …