Lee's Sandwiches

Worst experience ever I ordered fresh spring roll in the DoorDash menu it only says the protein is shrimp so I was having it later on I felt a weird aftertaste. And it was PORK. Iam a Muslim it is really traumatizing experience upon complaining to the restaurant they won’t do anything about it I was very polite and ask for a refund. and it was not a wrong order by the way. Really disgusting experience and customer service I will do a small court claim regarding this business they are terrible

Lee’s gets back and forth reviews all the time, all I can say is be patient, and take your time to enjoy the food and experience of the cooks. I had to sit a bit longer than I expected for my sandwich but it’s because the ingredients were fresh, the sandwich was delicious, and the sweet iced coffee was very refreshing with it. Lotta people seem to say staff is rude but might not realize they could be too xD

I saw a social media reel featuring their Vietnamese Biscoff iced coffee and decided to give it a try. I came in and ordered a small, which cost $9. Unfortunately, the experience was disappointing from the start. Three customers who ordered after me received their drinks before I did, and it seemed like my order had been forgotten altogether. The process felt very disorganized. What concerned me most was watching the drink being prepared. I observed staff handling ingredients without gloves and licking their fingers after applying whipped cream. Because of this, I requested that my drink be remade. When I finally received the coffee, it did not live up to expectations. The drink was almost entirely ice, with very little actual coffee, topped with a large amount of whipped cream and crushed Biscoff. After one sip, I knew it wasn’t for me. For the price, I personally did not find it worth it and would not order it again.

Lee’s Sandwiches is a greedy establishment that does not care for their customers. Their food was already subpar, but they finally started to redeem themselves with their viral Biscoff coffee. I decided to give their coffee a chance three …

Would give 0 stars if I could. Ordered delivery through doordash (meatball banhmi, 4 pate chaude and 2 orders of wings). They called me and said they don't have wings and said they need to replace it with something with similar pricing and said they'll send a chicken sandwich and a chicken egg roll. Didn't even give me a choice to pick what I wanted. Just assumed I'd like a chicken sandwich and a chicken eggroll to replace the wings. I said no just remove it from the order and they refused and said they needed to replace it or they aren't going to deliver. I told her I wanted another meatball banhmi since its 11 dollars just to replace it she said "no since its a chicken sub it should be okay" reluctantly said okay because she seemed to be stuck on sending me a chicken sub. Got my order and my meatball banhmi was not in the order instead I got a pork sandwich. I called and I let them know my sandwich was incorrect. The rude woman on the phone told me I was wrong and demanded I send pictures. Which I did when I called back she said oh that's the wrong sandwich...which I was very well aware of. She asked "what you want me to do about it". I told her at that point out of my entire order the only item I wanted that I got was the pate chaude. I asked her for a refund only on the meatball sub and she told me to wrap up the sandwich keep it in the freezer and bring it back when I want it replaced or refunded?? I live 45 minutes away hence the delivery but asking me to freeze a sandwich, drive 45 minutes and bring it back when I have time is insane. I've never had a food establishment request I bring food back for their mistake after I've opened and touched it. When I told her no she said she would pick up the sandwich from my home and asked me for my home addresss????? I'm not sure what they're planning on doing with a sandwich that's been opened, touched then frozen? Maybe resell it or make sure I didn't eat it? Ended up throwing away the sandwiches all together and ordering from another place. I'm not just a little disappointed this is by far the rudest customer service and bizarre experience I've had when notifying a restaurant they sent me the wrong order and the lengths they expected me to go through to get a refund or a replacement for the correct sandwich. 2/3 of my initial order wasn't provided. Ended up just going through doordash for a refund. Do not go here! Now I'm contemplating if they're just reusing old sandwiches from incorrect orders.