Legacy Nails & Spa

Went in yesterday for an appointment with Jasmine. Nice nail tech but horrible services. My nails are crooked and not shaped correctly.. I wanted a design and came out with a different look that I asked. Then I got a pedicure and they cut my nails too short and uneven. I told them I didn’t like it and had to still pay $115 for services that weren’t done correctly… I’m so frustrated!!

Genuinely loved everything about this place. We were recommended to the head spa from a other location, and it did not disappoint. From the second my mom and I walked in, they were expecting us. They treated us to green tea and kindness. The experience of the head spa was 10/10. Amy and Gwen, both, did an amazing job. They made us feel comfortable and relaxed. I can not say enough good things about the staff. If you want to be pampered, this is your place! **Thank you for such an unforgettable day. We'll definitely be back!

Maily did a wonderful job especially on my rough heels she spend extra attention to them & it was well worth coming here for my first time .. very bougie~ very demure ~ very peaceful atmosphere plenty of wine mamosas wine & champagne oh & water as well.

Always a great experience here—truly the best out of all the nail salons I’ve visited. • Pricing is always upfront—no random or hidden fees at the end of the service, …

I got new set of Acrylic with gel polish. When I left the shop my nails “looked” great. The next day some of the polish began to be warp like, wrinkle like & other nails were chipping. I called, was told to come back in to fix them. Since I work 12hr shifts I could not make it back until Tuesday (4 days after start of problems). When I went back, I got NO apology, they accused me of not letting it dry when I received nails services. The repair was sloppy, I walked out the shop and had to go back because It was so poorly done, not smooth and the nail was not completely painted. The worker was rude, they were talking fast in their language, at this time he started telling me that he remembered me and I didnt keep my thumb under the light correctly when he was doing my nails (the initial services). No apology. No concern. They acted like I was a bother. (1) they are the experts; they should know if my nails are dry or not before they tell me it’s done (2) the problem was objective, visual to all of us. (3) no financial compensation for having to return. I made time in my schedule to go get my nails done. Unfortunately I did not plan time for repair of mess ups. (4) I walked around all weekend with poor quality pitiful nails. (5) nail polish issues happened twice. Both times it was the very next day after When companies give poor quality services and/or products my time, causing me repeated returns, to get it fixed. They should be kind, apologetic and financially compensate me as a customer; offer something as a means to show concern. These pics show when I left the shop and when issues started happening. My nail looks a hot mess. Prior to this, I had positive encounters. I don’t know if this poor quality is specific to certain employees doing the service, the equipment, the polish type, etc. I don’t know, but I’m disappointed.