Lu's Sandwiches

I really love Lu’s! My family has been going to this chain for years and I personally feel as though their banh mi is always loaded while still being fresh. Their special ham is always delicious, especially with extra pate and Vietnamese butter. I do think the Nicollet location is a bit better overall, but you can never go wrong with any of their stores.

The banh mi are definitely good and their Thai teas are wonderful but the service leaves a lot, a lot to be desired. And this happens specifically with one of the girls who works there, very young and may not know about customer service. I always go to the store that is near the university and I could say that I have been attended by all the staff who work there from an Asian boy, a brown-skinned boy and even an African-American and everyone is very courteous and friendly when ordering my food but this girl in particular is terrible at providing attention, she is always more aware of her cell phone, always using AirPods, on two occasions I asked the dark-haired boy who works there to put fish sauce on my sandwich because she does not put another sauce. I once ordered a black Thai tea with topping and she sent it to me without a fool. I wasn’t sure if the boba was with an extra charge, then it occurred to me to ask if the topping had any extra charge and she replied very unpleasantly that the boba was free and that there was no boba. I understand that we all need a job but this girl shouldn’t work in customer service for that reason I give her a star in the service category

Got the curry tofu sandwich and enjoyed it. The bread has that harder, crispier crust you'd expect from a proper banh mi, not the soft squishy kind. Tofu had good flavor from the curry. Would order again.

The Grilled beef and mango smoothie were delicious. Service was quick and the store was really clean. My only complaint is the jalapeño slices are cut a bit too thick for my liking but otherwise 10/10, would recommend.

I didn’t realize there was a kiosk to the right when you enter so I ordered with the staff. They were very sweet and even gave us red envelopes since it was just recently Lunar New Year. Their egg rolls are always nice and crispy. The banh mi was good but there were often huge chunks of cilantro and jalapeños in it. The fish sauce for the bowl somehow tasted minty but was otherwise very clean/ refreshing and was what we were looking for