LV Pharmacy & Medical Supplies

Am unwilling to waste more time than I did already today detailing my experience. In short I received poor service from a singular employee named Alicia. This is not a reflection on the store itself or other staff members. I dislike leaving poor reviews but won’t hesitate if it’s warranted. Won’t be back (which I’m certain would thrill said employee).

My mother fell ill quite rapidly, we were thrown into a world we didn't understand, or even how to cope with the changes. After all the dread weve felt in the 3 weeks of hospitals and worry. We were met with a litany of things to get for when she came home. When we called Freedom Medical we were met with a quite disrespectful customer care experience. We felt a bit down because of that too. Like maybe we shouldnt be caring for our grandma. But when we called Las Vegas Pharmacy & Supplies we were met with a polite, kind, helpful Marion. She was fantastic, gave us ideas to help, had exactly what we needed and was absolutely a breathe of fresh air in our tornado. We left feeling like maybe we can do this as a family. What an amazing employee, and human. You deserve a raise, and I wish you every kind thing in the world. Really, thank you.

Very rude and unprofessional. I made a purchase, for something my doctor prescribed, once I was home I found that there was a defect in the product. I understand that there are no refunds so I called them up to see if I could exchange the product or if I needed to contact the manufacturer...not an issue for me either way, I was just trying to find the fastest way to get a usable product; I was treated like I was lying in order to get something for free or get my money back, which was not the case, I was just trying to get a functional product for the betterment of my health. After being treated horribly over multiple phone conversations I decided to just call the manufacturer. The manufacturer was able to replace the product without any issues, with great customer service, and they even stated that it is not uncommon for this particular product to have defects. I would have been a long-term, repeat customer, paying cash for some expensive medical supplies...but they lost my business and I found another medical supply store that has better customer service.

WOW! FANTASTIC SERVICE, Great prices and full line of products! My brother had a serious emergency situation while traveling in LV and needed a …

We definitely will be back! We came here looking for supplies for my Dad's oxygen therapy and we weren't disappointed by the prices, and the lady who helped us was very informative about proper care to help keep my Dad healthy while using his oxygen. She was more informative about the proper cleaning than the doctor or respiratory therapist who never told me anything about it. They had a nice selection of braces that my husband I plan to come back and look at when we have more time.