Methodist Richardson Medical Group

Horrific experience. Will never go back again. Waited three and a half hours to get my daughter seen by a doctor. In the meantime, there was only one ER nurse taking care of 20 incoming patients. Doctor was good once we got back but the waiting room was horrible. I had to help someone with a bleeding head wound because there was no one from the hospital there. At one point, we had to bang on the doors and scream for help because one of the patients was passing out.

This was the best ER I have ever been to in Texas. Facilities were clean, well organized, comfortable, and up to date. Though we came at a late hour the medical staff was very efficient, and got us tested, diagnosed, treated, and discharged within a very reasonable amount of time. Staff was very courteous and friendly. We didn't have any insurance but the billing department was very polite and didn't rake us over the coals like some other hospitals do.

Terrible ER. We took our 4 year-old son there after he got a cut on his forehead. The place was deserted they had only one other patient there and we waited for half hr before the "doctor" showed up. The "doctor" didn't gave him anything for the pain or topical anesthesia. They wrapped up my son in a blanket to prevented him from moving even though he was calm because the were supposedly getting ready to close the cut then left us waiting for another half hr while the "doctor" joked with staff and sipped from a cup. Finally, I decided to ask what was going on I they said I had to wait for the "doctor" to be ready. We finally decided to leave and take my son to a different ER (Presbyterian Allen) in less than 40 min they treated and discharged him.

Had my daughter here in November I loved it such a beautiful hospital! Got to keep my daughter in my room! Nurses where very caring. Except one she was rude and had to get her changed but besides that it was great!

Worst nurses here and doctors are always taking days off. If you are planning to have a baby here then you will see the most hostile staff who just wish you weren't there. I've never ever felt this way in any hospital in my 25 years of hospital visits. Will ask everyone I know in the area to avoid this unwelcome hospital.