MN NAF! Salon

Overall, my experience was extremely disappointing and ultimately resulted in significant damage to my hair, but there were also several aspects of the experience that made me feel uncomfortable throughout the process. During my consultation, I was assured that the stylist was experienced with curly hair, specifically Black women’s hair, and that she understood how to properly care for my hair type. However, throughout my appointments, I was subjected to comments that I found to be inappropriate and uncomfortable. The stylist described herself as being “overly woke” and repeatedly told me that her daughter and partner always said she was “meant to be a Black woman” and that because she went to school with African Americans, she “gets” me. Regardless of the intent, these comments felt like microaggressions and were not appropriate in a professional salon setting. Throughout the service, I frequently left the salon with my hair unfinished, requiring me to complete it myself at home. After payment was made, it also became increasingly difficult to schedule routine maintenance appointments. When my hair became tangled as a result of the delayed maintenance, I was told it was “ridiculous” how tangled my hair had gotten rather than being met with understanding or solutions. I was also surprised by the cost of multiple appointments, as the amounts charged were not what I expected going into the services. When I raised concerns about my experience and the issues I was having, I was met with pushback instead of empathy or a willingness to address them constructively. Due to the large bond on a small amount of hair, the extensions caused me significant hair loss and scalp irritation. Between the extreme hair loss, uncomfortable comments, unfinished appointments, difficulty scheduling maintenance after payment, criticism regarding the condition of my hair, unexpected charges, and the dismissive response when I voiced my concerns, I no longer felt comfortable as a client. The experience ultimately left me feeling unheard, disrespected, and deeply disappointed.

I had a great experience with Nyah! They painstakingly blended my uneven highlights from 8 months ago, and then did a fantastic job applying new vivid colors. They never rushed anything, even though it took longer than expected. I've already gotten so many compliments! (Check out their instagram for photos!) I really appreciated their open communication during the creative process, and felt safe and comfortable in their chair the whole time. Thanks, Nyah!

I’m long overdue in writing this review, but I still think about how grateful I am to Charmaine at MN NAF! Salon, and she absolutely deserves the recognition. I was only in town briefly for an event and was feeling very self-conscious about my thinning, frayed hair. Charmaine gave me a haircut that not only looked beautiful right away, but also grew out incredibly well and brought back a sense of volume, movement, and bounce that I hadn’t seen in my hair in a long time. When I returned home, a friend told me it was the best haircut I’d had in years and I completely agree! I’m incredibly grateful I was able to get an appointment with her while I was in town. If I lived in the area, she would absolutely be my regular stylist. I cannot recommend her highly enough!

I saw Charmaine and she is perfection. She gave me a perm and it turned out just how I wanted it. I like that the salon is inclusive to all people and the owner is super nice as well. Can’t go wrong having them style or cut your hair. I found my place!

I always have the best time. I have gone to Leslie for about 3 years now, I live out of state so I only get to see her twice a year ish. She does magical work like no one else. I wait all year to see her again. All the other stylists are so kind and the environment is welcoming and cozy. I always come to Leslie with new ideas and she makes my dreams come true. 10/10, 5 stars cant wait till I come back.