My Ngoc Jewelry

I brought a bracelet to them for a resize. As soon as my wife put it on, the bracelet snapped immediately. Upon closer look, and if you look at the photo, notice that how poorly they've done to reconnect the bracelet. They basically did a quick soldering / gluing the pieces together instead of doing the wire loop to connect the bracelet in order to secure it, thus ruining the side of the node. This is the sign of poor craftmanship that if you value your jewelry, don't ever do any repair here at all, they will ruin your jewelry. My wife came there again and asked them to make sure it get repaired correctly and they keep on postponing. At this point I am no longer able to trust their work and will be taking my business somewhere else. A little back story, my family members have been buying jewelry from this store, since many years ago, whether it's a wedding gifts, rings, necklaces, so it has been great in the past. But it seems going downhill and I don't feel like they value their customers anymore. I don't mind having this ruined bracelet, but I think what's more valuable was our customer relation that it is no longer existed. It is impossible for me to recommend my family members and anyone to visit this store, and I hope that you guys don't make the same mistake as I am.

This store has been opened for decades. I wanted to look at some jade pendant. They were opened on Christmas Day. They only speak Vietnamese and English. The wife is nice (behind the counter). I wanted to take some photos for my Google review. The husband came out to literally watch us (my mom and I). It’s was a bit uncomfortable - the atmosphere, and I quickly wanted to leave since he was micromanaging our every footstep. The prices seem a little inflated. They also don’t have a lot of white gold or platinum for 24K gold (asian jewelry).

I had a great experience buying a ring to put a diamond into. The mom was so helpful, and patiently showed me trays of rings several times. The jewelry is good quality. We went to the back to watch the dad insert the diamond into the ring. He was so friendly and helpful, and even showed us his workshop. This is a great place to visit if you're looking for Vietnamese or Chinese-style 14-24 carat jewelry at good prices.

There isn't much to be said about this place that hasn't already been stated in other reviews... racist and rude! My experience took place just before Christmas. My mother-in-law (she's Vietnamese) wanted to shop here to find a present for …

y’all, it’s the ultimate FOB jewelry store Asian locals have trusted for years. of course it’s also gonna have its quirks. the reviews here are 100% believable but it comes with the territory, I would say. so… yeah, a lot of the complaints are true, but I just don’t get how they’re complaints. think of it kinda like how when you go into a shady restaurant with a snappy cashier—and you just know that food finna be fire as hell!! it’s that vibe :) so don’t shop here if you’re sensitive or have 1 million questions, but definitely shop here if you want fine metals sold by weight and don’t care how it’s presented to you