New Image

Tina did a great job in cutting and styling my hair. She prefers if we provide her with an image of what cut/style we want but does give her recommendations in case you are unsure. The place is small with 4 seats available however, thet are quick to take you in. I don't have to wait as I had an appointment

I came in today just for a style! No cut and no dye. And I am so pleased with how it came out!! I came in with knotty hair from running around doing last minute shopping,and she made it look perfect. I have a Christmas photo shoot today and I'm definitely coming back again. I paid $85 and it took an hour to do my hair which honestly is awesome. Because I have so much hair, it usually takes a bit longer! The price is definitely worth it as well. I noticed they even used their own type of hair gel which doesn't look cheap!! I was welcomed with smiles and it was overall a really good experience. All I had to do was show a picture of what I wanted and she was on top of it! She even recommended to leave two strands of hair in front of my face and I love it!

It is always so wonderful to get my haircut here. Claudia and her team do a wonderful job and I particularly like their numbering system for the haircut - does not require any additional explanation regarding how short I want my hair cut. I wanted to particularly thank the team for my last visit, when I had accidentally forgotten my credit card; they kept it very carefully and ended my worries. Thanks a lot!

Bad time management and it seems they prioritize walk-ins over appointments. I called to make a same-day appointment at 12p for a haircut. The girl on the phone was super friendly so I was excited to visit as a first time customer. I showed up a minute before 12 and they were busy. The stylists spoke Spanish to me and I don't speak Spanish, but it doesn't mean I don't understand some words and body language. They realized I don't speak Spanish and one woman said I will have to wait for a haircut. I said I had an appointment at 12 and they just looked at me like they didn't know how to help me or knew about the appointment I made. I saw them check the time. It's 12. From their body language, it looked like they knew they messed up. One woman said, "Sorry, she will help you after, okay?" suggesting I wait for the younger hair stylist cutting a child's hair. I was like okay, but then 10 min passed and so I decided to go elsewhere. As I'm walking to my car, I called again to advise them I left, but I was immediately put on hold without a greeting...When I spoke to someone, it was the same woman who told me to wait when I walked it - so I definitely knew I didn't call another salon by mistake earlier that day. I told her I wanted to cancel my appointment and she just hung up..... Like okay? Definitely not coming back to this business. Just because you are busy doesn't excuse poor customer service. I'm a generous tipper to my stylists and wanted to support local businesses in Hayward, but they lost me at that experience. Future customers - you may get better luck to just walk-in for haircuts instead. Cash only and beware of the very small parking lot. I had to park across the street. One star is for the friendly girl who I spoke to the first time I called.

Tina was incredible! I made a same-day appointment. I have a pixie cut that I’ve been trying to grow out for months — every other hair stylist would ignore my request and cut it way too short, erasing my progress. But Tina gave me exactly what I wanted! To get rid of my “mullet” that my pixie was turning into, Tiny trimmed the back of my head, blended it, and thinned out the sides - I didn’t lose any hair growth progress at all, but I felt more polished! She talked me through the entire haircut to make sure I would be happy. Best haircut I’ve ever had — I’ll be back! :)