Nguyen Tai N MD

Dr Tai is a great doctor however I don’t think his wife is. She made me wait in the room while she goes take care of another patient for 10 mins. She came back to the room and forgot about my medical information. Additionally the lady in the front desk, Donna is super rude

Doctor Tai is a good doctor, but the front staff is horrible. I’ve been calling about my mom’s paperwork, and the medical supply company has also been calling them for the fax for the past 3 weeks. They kept saying they never received it. A week before, when I called, I told them the medical supply company already faxed it. They told me to call back in the afternoon so they could check. I called back the next day, and one of the front staff said they did receive it and were just waiting for the doctor to sign. Now this week, when both me and the medical supply company called again, they said they never got anything. That’s ridiculous.

This doctor and his wife are very good. Unfortunately, one of their medical staff at the front desk is the rudest person I have ever dealt with. Her name is Donna. My insurance plan is BCBS and my particularly plan is allow us one well check up per calendar year, not every 365 days. My employer have this plan for us for 7 years and my PCP is another doctor and I have been doing that fine. Ms Donna refuse to give my husband an appt all because in her views, most BCBS plan is 365 days plan. I called and she put me on hold then get a Vietnamese speaking staff to deal with me. If Ms. Donna has that kind of attitude and she shouldn’t do this kind of job. I hope dr Nguyen see my review and work with Ms Donna about her attitude issue.

I have been going to Dr Nguyen for over 20 years. He is very professional and detailed minded. He always asks, at least several times, if I have any questions. Always very courteous & extremely knowledgeable. He cares about his patients and always tries to do his very best for you. I would hate to have to change doctors. My husband quit going to his doctor and changed to Dr. Nguyen because his doctor wasn't attentive as Dr Nguyen.

new patient here so doctor Tai is good so far but his staff is a joke! can't even handle faxing over a referral over 2 weeks period! very incompetent staff!!!!!!!had to call like 4-5 times! and ended up having to have it fax to me so I can fax it over to another doctor office--RIDICULOUS!