Panera Bread

I ordered 10 cinnamon crunch bagels. Almost ate one of them when I noticed a strand of hair on it. Threw the whole plate away and went to check the others. Found another strand of hair on another bagel and decided to throw the whole order in the trash. Yeah, I'm never going to this location again.

Food is over priced. I ordered the goddess chicken Cobb salad, and I kid you not, the meat tasted like bologne. The place was a ghost town when I walked in, no wonder. This was my 1st time eating at Panera. I seriously Don't see how they are still in business

I really like coming here to study, especially during finals season because the seating is comfortable and the overall vibe is cozy and perfect for focusing. That is honestly why I keep coming back, but my experience with the staff tonight was frustrating and disappointing. Around 7:40 PM on May 3rd, I was standing at the counter waiting to order and I was the only person there. At least five staff members walked past me, made eye contact, and did not acknowledge me at all. It did not seem busy, so it was confusing to just be ignored like that. Even a quick “we will be right with you” would have made a difference. After waiting for a while, I finally had to say “ma’am” to get someone’s attention. The staff member who helped me, she had black hair, seemed visibly annoyed, which honestly caught me off guard. I was just trying to grab a quick snack so I could get back to studying for finals, and I was paying with cash so the self service machine was not an option. I work in the restaurant industry too, so I understand that not every moment is easy, but basic acknowledgment and a polite attitude go a long way, especially when it is not busy. I really do like this place, but experiences like this make it harder to want to come back.

They seem under tagged and the whole atmosphere is bad and it starts with the staff. no one seems like they enjoy their job. it seemed like they were doing US a favor taking our money. No one up front to get a cup from, had to go look by the service are. The steak ciabatta was dry as hell and the fruit cup was terrible. sour blueberries and the cantaloupe pieces were hard except around the edges where it looked defrosted and old. i won’t be going back.

This place used to be ‘posh’ . It has lost it’s charm, went from 4.5* to Zero. Staff is refusing to comunicate when you asked about an order with status ‘ready 15-20’ minutes ago, rude staff all around front and back, food is sloppy and cold cuz jt was forgotten on some shelf somewhere. If I pay you almost $20 I definitely don’t need. A Baguette with some tomato on it! Very sad!