Pho Ha Saigon Cottman

I came here yesterday after an appointment and was so happy I did! Such a cute, small place and the food was amazing. It was a super cold day so I was craving something warm and the pho definitely satisfied that craving :) I got the beef broth with the rare steak and brisket. I also ordered the crispy spring roll and the Thai pearl milk tea and was pleased with everything I ordered. Everything came out super fast, service was great, and very affordable prices! No complaints and can’t wait to go back ☺️

Food itself is alright, but service just downright lazy and insulting. Ordered a banh mi to go. Any other Viet place or even basic restaurant would put the ingredients together to make the meal. Not here, they literally just threw all the …

Not a great first time experience whatsoever me and my children decided to stop by because we were in the mood for some sushi and I know it’s pho but some places still offer it. The menu was very perplexing with both languages on it an we were just trying to figure out what was what? The server was not helpful either did he seemed like he was in a rush for us to order an was becoming upset with the question I had about the menu as if I hadn’t explained this was our first time visiting. I then just quickly decided to order a got the shrimp spring rolls, the roast chicken and rice a the shrimp pho soup. The shrimp roll came first and were ice cold a not tasteful at all and was paired with a peanut sauce absolutely not yuk !!! The grilled/ fried chicken arrived with a duck sauce the server never offered any additional sauces to try. The portion of chicken an rice was not bad however the chicken was tasteless and fried super hard , the soup came and it was a huge bowl of broth no salt, taste at all the vegetables inside were great but the shrimp was not cleaned properly. I also let the server know I was not pleased with the spring rolls an that I would not be paying for them an he informed me that yes you are paying we can’t take them off your bill. I said well i don’t want them and im not paying for something I don’t want. Bad customer experience!!! A few minutes go by an he then sends someone else over whom asked did I want to remove rolls I said yes and he said well my manager is not here and we can’t remove would you like something else I really wasn’t please already with the food so I was not looking to buy anything else or an alternative. I just said you can give us drinks since he was basically forcing me to choose another item. What if you received an online order an a customer paid for the wrong order would you still have them pay for something that they didn’t want ? And how would you have removed that or respond to the customer. The service was not pleasing at all and I will not be returning at all !!! I also spent $40 total i really felt like walking out that’s how nasty it was but my children and I did eat some of it because why would I waste my money.

My husband and I always come here and are regulars. This time we came and brought family. We were a group of 5 total with one not eating. We were rushed to order as a server came 3-4x in less than 10 minutes. We had family there for the …

It was my first time ordering take out from this place, gonna ask since when this place has gone this bad. The pho noodles were hard and raw but the extra pho I ordered was cooked thoroughly. The shrimps were not cleaned properly and taste bitter, won’t go back again! Very disappointed.