Randalls

I like the store very much. I don't go often but I think I will have to use it more. Very clean and orderly. The store employees are awesome which makes me want to go back!!

Nice store. For some reason it was really hot inside. Not ideal for those looking to escape the summer heat.

Okay so I go here to get their doughnuts somedays. Employees seem to all have a positive attitude at the register and bakery. Helps your days start good when others are upbeat. This Randalls is one of the better ones in the whole Houston and surrounding areas.

For the most part, I enjoy in Store Shopping at this location which is near my home. I more often order Online and I'm a 'Fresh Pass' Customer. My complaint is that often after I place an Online order, I will receive an email from Randall's, thanking me for my order and offering me $5 off my next Online Order. Twice I have attempted to use this coupon but the $5 never comes off the total. I call store, am told to call 'Online Customer Service' and there I'm told I must pay in full for my order, call them back with the Order # and they would refund my $5. This is unacceptable ! Why should I take my time, jump thru hoops for a discount that the store promised me ?? This is actually False Advertising! Also, I find that too many items in the sale ad are marked 'out of stock'.... often on the 1st day of the sale. I would switch to a different Randalls but they are the only one in this area.

We visited the store for the first time because of the specials. Unfortunately we didn't qualify for the because we didn't have the app to access the coupons. Very disappointed and ultimately my fault. Otherwise it's a very nice clean store. Maybe we'll try again in the future.