Red Wave Insurance Services

Michelle is not simply an order-taker. She is an expert who understands and can explain the intricacies that differentiate one insurance policy from another. In my case, I needed condo insurance...but only had experience with single-family dwelling policies. Michelle patiently walked me through issues including (1) the need for each unit owner to understand the policy carried by the HOA, (2) the role of loss assessment coverage--another HOA issue, and (3) the implications of selecting an admitted carrier vs. .a non-admitted carrier. I wanted a broker who could not only help me choose the right insurance for my needs, but also a broker who would stand by me in the case of a claim. I cannot more highly recommend Michelle.

⭐⭐⭐⭐⭐ 10/10 - A True Gem in the Insurance World! If I could give Michelle more than 5 stars, I absolutely would! From the moment we started working with her, she wasn’t just an insurance agent—she became a true friend, guiding us like a close relative through one of the most important and challenging milestones of our lives: buying our first home in California. Michelle went above and beyond in every way possible. Even when we explored options outside of her suggested insurance providers, she continued to support us, offering honest and insightful advice to ensure our home and family were protected. Her guidance was never about making a sale; it was about doing what was genuinely best for us. That level of integrity and dedication is incredibly rare. What makes Michelle truly exceptional is her ability to grasp complex situations with minimal information and provide the best possible solution in an instant. She is a rare combination of intelligence, expertise, and a heart of gold—like Einstein’s brilliance meets Gandhi’s kindness. Even in stressful moments, she made sure we felt at ease, saving us time and energy while ensuring we had the right coverage and protection. Meeting Michelle was one of the greatest blessings during our home-buying journey. Though we may not have found the perfect insurance policy, we found something even more valuable: a person who genuinely cares, supports, and guides with unparalleled skill and compassion. Michelle, thank you from the bottom of our hearts! You are truly one in a million! 🙌🏼🏡💛

Michelle is absolutely amazing. Dealing with flood insurance is confusing and frustrating. It was a nightmare talking to other insurance agents and providers. Nobody else could clearly explain the process and the quoted prices were very high. Then I talked to Michelle, and it was a breath of fresh air. Michelle patiently answered all my questions and helped navigate the process smoothly. She provided several quotes at great prices. Michelle also was able to quickly modify the policy when the lender changed the requirements near the close date of our new house. It is rare to experience such professionalism and top quality service. I cannot recommend Michelle highly enough.

Michelle is super responsive, very knowledgeable and professional. She takes the time to explain insurance policy terms and make sure I make the best decision for my insurance needs. She always try to find the best insurance policy for me. I am very thankful for her service and recommend her service to others who needs insurance agent and a five star customer service.

Michelle and Victoria at Red Wave Insurance has been hands down the best experience I've had working with insurance reps! The reps I've dealt with at other insurance companies were slow to respond, and the majority of the time, very rude when I would follow up, or ask questions about my policy. Michelle and Victoria have been amazing. They're always willing to help, find me the best rates, and are super fast at responding to my many inquiries. I would recommend them to anyone who wants to feel taken care of and get a great deal on all your auto and home insurance needs! Thank you ladies for all your help, guidance, and saving me a ton of money and headaches!